Eightfold AI delivers the Talent Intelligence Platform, a solution designed to help organizations to retain top performers, upskill and reskill the workforce, recruit top talent efficiently, and reach diversity goals. Eightfold AI's deep learning artificial intelligence platform aims to empower enterprises to turn talent management into a competitive advantage.
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InterviewStream Hire
Score 6.0 out of 10
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InterviewStream Hire is a video recruiting solution. Some key features include: Pre-Recorded Video, Live Video with ZOOM, Fully Customized Experience and Share Videos.
Eightfold [AI] is great to bolt onto an ATS that isn't meeting your needs to search for candidates, refresh candidate data, or use AI to match candidates to your requisitions. It capitalizes on the data that you pull into your existing system. It is not a sourcing tool in that it doesn't go out and web crawl for candidates to match your requirements. Your TA team will still need to pull candidates into the pipeline but Eightfold's AI does a great job matching candidates to your open requisitions.
I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
Support. Our customer success person was always available and helpful.
They could improve with integration across all features within ATS, CRMs, etc. Whenever you send out messages through Eightfold, it does not show that in other CRMs, ATS' - it pulls information from them but it does not export it back to those channels.
Calibration on candidate skills, profiles, education, etc. need improvement. They still pull current employees at our company and others who are in process - thus creating a lot of confusion from a Talent Acquisition side.
User Experience does need some additional help - but it's a work in progress.
Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
A better database of technical interview questions.
Eightfold [AI] does a much better job at matching talent to new positions and provides a match score which the Salesforce program I used at a staffing agency did not do. Eightfold AI doesn't have an applicant tracking system, which I would like to see in the future.
We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
