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Employee Navigator vs. Zywave Client Cloud - Enrollment & Onboarding

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Employee Navigator

    Score8.7 out of 10
    N/AEmployee Navigator is a benefits-focused HR system from the company of the same name in Maryland.N/A

    Zywave Client Cloud - Enrollment & Onboarding

    Score7.8 out of 10
    N/AZywave, headquartered in Milwaukee, offers HRconnection, a benefits administration platform.N/A
    Pricing
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Considered Both Products
    Employee Navigator
    No answer on this topic
    Zywave
    Chose Zywave Client Cloud - Enrollment & Onboarding
    We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Small Businesses
    Ease
    Score9.9 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    Ease
    Score9.9 out of 10
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Employee NavigatorZywave Client Cloud - Enrollment & Onboarding
    Likelihood to Recommend
    Employee Navigator
    We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
    Incentivized
    Read full review
    Zywave
    For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
    Incentivized
    Read full review
    Pros
    Employee Navigator
    • Time off requests. These are easy to perform and track as an employee and user.
    • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
    • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
    Incentivized
    Read full review
    Zywave
    • Benefit enrollment
    • Document management
    • Yearly benefit management and optional coverage
    Incentivized
    Read full review
    Cons
    Employee Navigator
    • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
    • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
    • Having a broker in the middle is both good and bad.
    Incentivized
    Read full review
    Zywave
    • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
    • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
    • Integration to HR systems like Oracle or other HR platforms would be a bonus
    Incentivized
    Read full review
    Likelihood to Renew
    Employee Navigator
    No answers on this topic
    Zywave
    User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
    Incentivized
    Read full review
    Support Rating
    Employee Navigator
    So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
    Incentivized
    Read full review
    Zywave
    No answers on this topic
    Alternatives Considered
    Employee Navigator
    Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
    Incentivized
    Read full review
    Zywave
    We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
    Incentivized
    Read full review
    Return on Investment
    Employee Navigator
    • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
    • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
    Incentivized
    Read full review
    Zywave
    • Less time spent asking HR to send me documents
    • Easily see my enrollments
    • Signing up for additional benefits I may have forgotten about like an HSA or FSA
    Incentivized
    Read full review
    ScreenShots