Equifax Data-Driven Marketing vs. WhenToWork

Products quality result sets when targeting for a specific demographic be it geographic regions, audience, markets, charting out new avenues for business expansion, new modes of marketing communication in addition to the traditional channels.

Incentivized

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.

Incentivized

• Finding target markets
• Find target audience
• Find new geographical locations
• target Demographics

Incentivized

• WhenToWork utilizes templates that make scheduling a breeze.
• WhenToWork allows the user to "drag and drop" entries for quick changes.

Incentivized

• Sometimes working with large days sets can be cumbersome
• Intermittent performance issues
• Needs to be more scalable for a wide range of cloud service providers

Incentivized

• The mobile app is too restrictive and could use a makeover.
• Would like the program to remember defaults (ie. "my positions", etc.)

Incentivized

WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Incentivized

More scalable and features that fit us perfectly as an Enterprise with 50k FTEs and 25k Contingent workers and also the industry we operate in - Healthcare.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

• Processed data gets extracted by an internal Optimahun application to present via dashboards leading to a quicker turnaround time on requested information
• The time savings on projects and near-real-time capabilities mean Optimahun can offer greater value
• Optimahub provides low cost, easy to use data analytics and visualizations

Incentivized

• N/A. Not a manager, just a user.

Incentivized