essensys vs. SmartDraw

Great platform for a flexible office space company. However, as our company continues to grow, it may be interesting to see how scalable the platform is with the growth. Right now, each account is managed separately and we really should be able to consolidate that much more effectively.

Incentivized

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!

Incentivized

• Internet access: most reliable within this space for us.
• Management of members when onboarding or offboarding, easy to add or remove users.
• High level of security: This is something that many of our members require.

Incentivized

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

Incentivized

• Integrations: I wish that there were more integrations with other business software.
• Invoicing: The company often does not send invoices in time and we are forced to contact them.
• Auditing: Would be great if we could get a consolidated audit report across all locations instead of one per account.

Incentivized

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

Incentivized

They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

Incentivized

I am not the most knowledgeable in this area.

Incentivized

We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.

Incentivized

• High cost per location (negative)
• Reliable (positive)
• Scalability (neutral)

Incentivized

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized