Exceed.ai by Genesys vs. Saleswhale

Exceed.ai by Genesys

Exceed.ai by Genesys

21 Reviews and Ratings

Saleswhale

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Exceed.ai by Genesys	Score 8.5 out of 10	N/A	Exceed.ai is an AI sales assistant and chatbot featuring dynamic lead nurturance and lead qualification process support, meeting scheduling, two-way conversation via chat, and other features.	N/A
Saleswhale	Score 8.2 out of 10	N/A	Saleswhale is an AI sales assistant tool that qualifies leads via email (Gmail or Outlook) and then books meetings with qualified leads on behalf of sales reps. The automated sales assistant can answer frequently asked questions, send file attachments, etc., try to schedule a call, and then hand the meeting off to the appropriate sales rep or team. Saleswhale also automatically reports on activities and performance. The system currently integrates with Salesforce, and according to the vendor an…	$3 per month

Pricing

Exceed.ai by Genesys

Saleswhale

Editions & Modules

No answers on this topic

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Offerings

Pricing Offerings
Exceed.ai by Genesys	Saleswhale
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Exceed.ai by Genesys	Saleswhale
Considered Both Products	Exceed.ai by Genesys Verified User Manager Chose Exceed.ai by Genesys Exceed.ai was a better vendor to work with long term and was very great through the whole negotiation process and implementation. Their sales team and support were awesome to work with. Some of their competitors were bully sales people and didn't have our best interest at … Incentivized Helpful?	Saleswhale No answer on this topic
Top Pros	Pro Schedule meetings Pro Customer service Pro B tests	Pro Easy integrations Pro Real time
Top Cons	Minus Integration process Minus Send an email Minus Email servers	Minus Price point Minus Better documentation

Best Alternatives
	Exceed.ai by Genesys	Saleswhale
Small Businesses	ZoomInfo Chat Score 9.0 out of 10	ZoomInfo Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Exceed.ai by Genesys	Saleswhale
Likelihood to Recommend	8.7 (16 ratings)	- (0 ratings)
Support Rating	10.0 (2 ratings)	- (0 ratings)

User Testimonials
	Exceed.ai by Genesys	Saleswhale
Likelihood to Recommend	Genesys Exceed.ai is helpful when a business wants to offer a 24/7 live service without live-staffing during that time, allowing the live staff to only focus on the pre-qualified leads (pre-qualified through Exceed's service). For example, if we can only assist a group of qualified customers who meet specific conditions, allowing Exceed to pre-qualify them may mean that 50% are qualified and 50% are not qualified, allowing our live sales agents to focus on the 50% who have already been qualified. Incentivized Verified User Anonymous Read full review	Saleswhale No answers on this topic
Pros	Genesys Their customer team is also extremely helpful and willing to put extra time in order to ensure the platform works for your organization. Exceed.ai automatically updates your CRM and marketing automation platform with the latest lead status. It can be deployed in Cloud, SaaS, Web-based. Incentivized AJ Abhishek Jain Programmer Analyst Read full review	Saleswhale No answers on this topic
Cons	Genesys Though customisable, it is not the most intuitive and can take a while to setup appropriately for your organisation It can be slow to pull in new inputs and it is difficult to integrate into other systems such as CRMs A bit pricey compared to other options Incentivized Verified User Anonymous Read full review	Saleswhale No answers on this topic
Support Rating	Genesys During the initial setup and onboarding, we had a white-glove approach from the Exceed Customer Success team: weekly touchpoints to review and evaluate progress towards our stated objectives. Outside of our regular catch-ups, should any questions or issues arise, Exceed has a chat function that always seems to be staffed. The average response times to questions was 10-20 minutes. Verified User Anonymous Read full review	Saleswhale No answers on this topic
Alternatives Considered	Genesys Our biggest issue with Pipedrive was during the implementation process. We quickly found their programming to be not that good, so we decided to switch to Exceed.ai It is an intelligent virtual assistant tool that can help you with your daily activities. Whether it is scheduling meetings, sending emails, or reminders, we are always at your service. Incentivized Deepak Kumar Senior Developer Read full review	Saleswhale No answers on this topic
Return on Investment	Genesys There is a significant benefit to using a service/virtual assistance to answer and qualify customers versus life staffing agents. There is another benefit to cost savings by allowing our teams to automatically be scheduled to calendar invites with approved/qualified customers only. Incentivized Verified User Anonymous Read full review	Saleswhale No answers on this topic
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