Expensify vs QuickBooks Online | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 282 reviews and ratings

Score 8.2 out of 10

Based on 1211 reviews and ratings

Feature Rating Comparison

Expensify

QuickBooks Online

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Expensify

QuickBooks Online

API for custom integration

Plug-ins

Expensify

QuickBooks Online

Single sign-on capability

Role-based user permissions

Expensify

QuickBooks Online

Dashboards

Standard reports

Custom reports

Expensify

QuickBooks Online

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Expensify

QuickBooks Online

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Expensify

QuickBooks Online

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Pros

Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
Uploading receipts: you can scan receipts on your phone or take pictures and attach.

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Director of Sales

GlobalyceumE-Learning, 1-10 employees

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It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
It enables me to do [an] organizational budget as well as a budget for each specific program
It enables the accountant and the auditor access at any time for transparency

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Executive Director

Grandma's Place, Inc.Non-profit Organization Management, 11-50 employees

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Cons

The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.

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Director Of Operations

Beta Upsilon ChiNon-Profit Organization Management, 11-50 employees

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The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.

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Charles Fashana, MBA

Chief Operating Officer

19 IDEASMarketing & Advertising, 11-50 employees

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Likelihood to Renew

Expensify 10.0

Based on 8 answers

We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future

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Staff Accountant

ClinCaptureComputer Software, 51-200 employees

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QuickBooks Online 10.0

Based on 22 answers

It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.

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John H. Adair CPA

Principal

Adair Advisory GroupAccounting, 1-10 employees

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Usability

Expensify 7.0

Based on 1 answer

Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.

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Verified User

Engineer in Engineering

Financial Services Company, 11-50 employees

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QuickBooks Online 8.4

Based on 64 answers

Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.

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Finance Manager

Michelle Jones Accountant, LLCAccounting, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

QuickBooks Online 10.0

Based on 7 answers

We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.

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Verified User

Manager in Finance and Accounting

Accounting Company, 11-50 employees

View all 7 answers on this topic

Performance

No score

No answers yet

No answers on this topic

QuickBooks Online 10.0

Based on 5 answers

There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.

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Owner

Number Control Services LLCAccounting, 1-10 employees

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Support Rating

Expensify 8.6

Based on 84 answers

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

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Payroll Manager

The Motley FoolInformation Services, 201-500 employees

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QuickBooks Online 7.3

Based on 61 answers

Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.

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Verified User

Manager in Customer Service

Cosmetics Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

QuickBooks Online 10.0

Based on 7 answers

The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations

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Adrienne Gould-Choquette, P.E.

Principal Engineer

Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees

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Alternatives Considered

I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.

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Verified User

Analyst in Finance and Accounting

Medical Practice Company, 51-200 employees

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I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.

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Lukas Sundahl, MBA

Founder

Sunderful Consulting, LLCAccounting, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

QuickBooks Online 10.0

Based on 1 answer

As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere

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Adrienne Gould-Choquette, P.E.

Principal Engineer

Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees

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Return on Investment

Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.

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Verified User

Former Employee in Finance and Accounting

Furniture Company, 51-200 employees

View all 86 answers on this topic

Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
QuickBooks Online supports all the key functions of our company's accounting team.
QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.

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Accounting Manager

ManyChat Inc.Computer Software, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$5 per month

Expensify Editions & Modules

Edition

Track	4.99¹
Submit	4.99¹
Collect	5.00²
Control	5.00³

Per Month (Free for 25 SmartScans per Month)
Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$15 per month

QuickBooks Online Editions & Modules

Edition

Simple Start	$25¹
Plus	$75¹
Advanced	$150¹
Self-Employed	$15¹

per month

Additional Pricing Details

—

Rating Summary

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

Expensify

QuickBooks Online

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