What users are saying about
293 Ratings
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Based on 293 reviews and ratings
QuickBooks Online
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Top Rated
1294 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 1294 reviews and ratings
Feature Set Ratings
Payroll Management
Expensify
Feature Set Not Supported
N/A

7.1
QuickBooks Online
71%
QuickBooks Online ranks higher in 5/5 features
QuickBooks Online ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings

7.1
71%
68 Ratings
Benefit plan administration
N/A
0 Ratings

6.2
62%
30 Ratings
Direct deposit files
N/A
0 Ratings

7.3
73%
64 Ratings
Salary revision and increment management
N/A
0 Ratings

7.2
72%
44 Ratings
Reimbursement management
N/A
0 Ratings

7.6
76%
45 Ratings
Customization
Expensify
Feature Set Not Supported
N/A

7.3
QuickBooks Online
73%
QuickBooks Online ranks higher in 2/2 features
QuickBooks Online ranks higher in 2/2 features
API for custom integration
N/A
0 Ratings

7.4
74%
54 Ratings
Plug-ins
N/A
0 Ratings

7.2
72%
57 Ratings
Security
Expensify
Feature Set Not Supported
N/A

8.2
QuickBooks Online
82%
QuickBooks Online ranks higher in 2/2 features
QuickBooks Online ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings

8.2
82%
80 Ratings
Role-based user permissions
N/A
0 Ratings

8.2
82%
101 Ratings
Reporting & Analytics
Expensify
Feature Set Not Supported
N/A

8.0
QuickBooks Online
80%
QuickBooks Online ranks higher in 3/3 features
QuickBooks Online ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.8
78%
120 Ratings
Standard reports
N/A
0 Ratings

8.4
84%
123 Ratings
Custom reports
N/A
0 Ratings

7.8
78%
112 Ratings
General Ledger and Configurable Accounting
Expensify
Feature Set Not Supported
N/A

7.4
QuickBooks Online
74%
QuickBooks Online ranks higher in 21/21 features
QuickBooks Online ranks higher in 21/21 features
Accounts payable
N/A
0 Ratings

8.2
82%
117 Ratings
Accounts receivable
N/A
0 Ratings

8.5
85%
126 Ratings
Cash management
N/A
0 Ratings

7.3
73%
114 Ratings
Bank reconciliation
N/A
0 Ratings

8.4
84%
132 Ratings
Expense management
N/A
0 Ratings

7.6
76%
119 Ratings
Time tracking
N/A
0 Ratings

5.9
59%
55 Ratings
Fixed asset management
N/A
0 Ratings

6.9
69%
52 Ratings
Multi-currency support
N/A
0 Ratings

6.3
63%
23 Ratings
Multi-division support
N/A
0 Ratings

6.4
64%
42 Ratings
Regulations compliance
N/A
0 Ratings

7.7
77%
37 Ratings
Electronic tax filing
N/A
0 Ratings

7.3
73%
61 Ratings
Self-service portal
N/A
0 Ratings

6.6
66%
63 Ratings
Global Financial Support
N/A
0 Ratings

5.8
58%
15 Ratings
Primary and Secondary Ledgers
N/A
0 Ratings

7.3
73%
32 Ratings
Intercompany Accounting
N/A
0 Ratings

7.5
75%
28 Ratings
Localizations
N/A
0 Ratings

8.6
86%
19 Ratings
Journals and Reconciliations
N/A
0 Ratings

8.0
80%
70 Ratings
Enterprise Accounting
N/A
0 Ratings

8.4
84%
25 Ratings
Configurable Accounting
N/A
0 Ratings

7.6
76%
37 Ratings
Centralized Rules Framework
N/A
0 Ratings

7.8
78%
23 Ratings
Standardized Processes
N/A
0 Ratings

6.9
69%
47 Ratings
Inventory Management
Expensify
Feature Set Not Supported
N/A

7.2
QuickBooks Online
72%
QuickBooks Online ranks higher in 4/4 features
QuickBooks Online ranks higher in 4/4 features
Inventory tracking
N/A
0 Ratings

6.6
66%
45 Ratings
Automatic reordering
N/A
0 Ratings

7.5
75%
20 Ratings
Location management
N/A
0 Ratings

6.7
67%
21 Ratings
Manufacturing module
N/A
0 Ratings

8.0
80%
16 Ratings
Order Management
Expensify
Feature Set Not Supported
N/A

7.3
QuickBooks Online
73%
QuickBooks Online ranks higher in 7/7 features
QuickBooks Online ranks higher in 7/7 features
Pricing
N/A
0 Ratings

7.9
79%
55 Ratings
Order entry
N/A
0 Ratings

8.1
81%
52 Ratings
Credit card processing
N/A
0 Ratings

7.4
74%
64 Ratings
Cost of goods sold
N/A
0 Ratings

7.2
72%
67 Ratings
Order Orchestration
N/A
0 Ratings

7.4
74%
19 Ratings
End-to-end order visibility
N/A
0 Ratings

7.1
71%
19 Ratings
Order exception Resolution
N/A
0 Ratings

5.9
59%
18 Ratings
Attribute Ratings
- Expensify is rated higher in 1 area: Support Rating
- QuickBooks Online is rated higher in 2 areas: Likelihood to Recommend, Usability
- Expensify and QuickBooks Online are tied in 1 area: Likelihood to Renew
Likelihood to Recommend
7.3
Expensify
73%
86 Ratings

7.5
QuickBooks Online
75%
154 Ratings
Likelihood to Renew
10.0
Expensify
100%
8 Ratings

10.0
QuickBooks Online
100%
22 Ratings
Usability
7.0
Expensify
70%
1 Rating

7.9
QuickBooks Online
79%
70 Ratings
Availability
Expensify
N/A
0 Ratings

10.0
QuickBooks Online
100%
7 Ratings
Performance
Expensify
N/A
0 Ratings

10.0
QuickBooks Online
100%
5 Ratings
Support Rating
8.6
Expensify
86%
84 Ratings

6.9
QuickBooks Online
69%
67 Ratings
Implementation Rating
Expensify
N/A
0 Ratings

10.0
QuickBooks Online
100%
7 Ratings
Product Scalability
Expensify
N/A
0 Ratings

10.0
QuickBooks Online
100%
1 Rating
Likelihood to Recommend
Expensify
Expensify is perfect for a small team or a small business. It's affordable (I believe there is even a free version) and it is very easy to submit reports and to teach others how to submit reports. For a larger business, a one-stop shop for travel and expenses might be a better option. Larger companies might want more analytics as well, although Expensify does allow you to run reports.

Verified User
Employee in Sales
Financial Services Company, 10,001+ employeesQuickBooks Online
QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
COO (Chief Operating Officer) / Creative Director
MileshkoMedia Production, 11-50 employees
Pros
Expensify
- Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
- Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
- Uploading receipts: you can scan receipts on your phone or take pictures and attach.
Director of Sales
GlobalyceumE-Learning, 1-10 employees
QuickBooks Online
- It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
- It enables me to do [an] organizational budget as well as a budget for each specific program
- It enables the accountant and the auditor access at any time for transparency
Executive Director
Grandma's Place, Inc.Non-profit Organization Management, 11-50 employees
Cons
Expensify
- The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
- The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.
Director Of Operations
Beta Upsilon ChiNon-Profit Organization Management, 11-50 employees
QuickBooks Online
- The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
- Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
- The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Chief Operating Officer
19 IDEASMarketing & Advertising, 11-50 employees
Pricing Details
Expensify
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Expensify Editions & Modules
Edition
Track | 4.991 |
---|---|
Submit | 4.991 |
Collect | 5.002 |
Control | 5.003 |
- Per Month (Free for 25 SmartScans per Month)
- Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
- Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month
Additional Pricing Details
—QuickBooks Online
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
QuickBooks Online Editions & Modules
Edition
Simple Start | $251 |
---|---|
Plus | $751 |
Advanced | $1501 |
Self-Employed | $151 |
- per month
Additional Pricing Details
—Likelihood to Renew
Expensify
Expensify 10.0
Based on 8 answers
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Staff Accountant
ClinCaptureComputer Software, 51-200 employees
QuickBooks Online
QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Principal
Adair Advisory GroupAccounting, 1-10 employees
Usability
Expensify
Expensify 7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.

Verified User
Engineer in Engineering
Financial Services Company, 11-50 employeesQuickBooks Online
QuickBooks Online 7.9
Based on 70 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Finance Manager
Michelle Jones Accountant, LLCAccounting, 1-10 employees
Reliability and Availability
Expensify
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.

Verified User
Manager in Finance and Accounting
Accounting Company, 11-50 employeesPerformance
Expensify
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Owner
Number Control Services LLCAccounting, 1-10 employees
Support Rating
Expensify
Expensify 8.6
Based on 84 answers
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Payroll Manager
The Motley FoolInformation Services, 201-500 employees
QuickBooks Online
QuickBooks Online 6.9
Based on 67 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.

Verified User
Manager in Customer Service
Cosmetics Company, 1-10 employeesImplementation Rating
Expensify
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Principal Engineer
Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees
Alternatives Considered
Expensify
I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesQuickBooks Online
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Founder
Sunderful Consulting, LLCAccounting, 1-10 employees
Scalability
Expensify
No score
No answers yet
No answers on this topic
QuickBooks Online
QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Principal Engineer
Adicot, Inc.Mechanical Or Industrial Engineering, 1-10 employees
Return on Investment
Expensify
- Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
- Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.

Verified User
Former Employee in Finance and Accounting
Furniture Company, 51-200 employeesQuickBooks Online
- Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
- QuickBooks Online supports all the key functions of our company's accounting team.
- QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Accounting Manager
ManyChat Inc.Computer Software, 51-200 employees