What users are saying about
293 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1294 Ratings
293 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

QuickBooks Online

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1294 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Payroll Management

    Expensify

    Feature Set Not Supported
    N/A
    7.1

    QuickBooks Online

    71%
    QuickBooks Online ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    7.1
    71%
    68 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.2
    62%
    30 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.3
    73%
    64 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.2
    72%
    44 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.6
    76%
    45 Ratings

    Customization

    Expensify

    Feature Set Not Supported
    N/A
    7.3

    QuickBooks Online

    73%
    QuickBooks Online ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    7.4
    74%
    54 Ratings

    Plug-ins

    N/A
    0 Ratings
    7.2
    72%
    57 Ratings

    Security

    Expensify

    Feature Set Not Supported
    N/A
    8.2

    QuickBooks Online

    82%
    QuickBooks Online ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.2
    82%
    80 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.2
    82%
    101 Ratings

    Reporting & Analytics

    Expensify

    Feature Set Not Supported
    N/A
    8.0

    QuickBooks Online

    80%
    QuickBooks Online ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.8
    78%
    120 Ratings

    Standard reports

    N/A
    0 Ratings
    8.4
    84%
    123 Ratings

    Custom reports

    N/A
    0 Ratings
    7.8
    78%
    112 Ratings

    General Ledger and Configurable Accounting

    Expensify

    Feature Set Not Supported
    N/A
    7.4

    QuickBooks Online

    74%
    QuickBooks Online ranks higher in 21/21 features

    Accounts payable

    N/A
    0 Ratings
    8.2
    82%
    117 Ratings

    Accounts receivable

    N/A
    0 Ratings
    8.5
    85%
    126 Ratings

    Cash management

    N/A
    0 Ratings
    7.3
    73%
    114 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    8.4
    84%
    132 Ratings

    Expense management

    N/A
    0 Ratings
    7.6
    76%
    119 Ratings

    Time tracking

    N/A
    0 Ratings
    5.9
    59%
    55 Ratings

    Fixed asset management

    N/A
    0 Ratings
    6.9
    69%
    52 Ratings

    Multi-currency support

    N/A
    0 Ratings
    6.3
    63%
    23 Ratings

    Multi-division support

    N/A
    0 Ratings
    6.4
    64%
    42 Ratings

    Regulations compliance

    N/A
    0 Ratings
    7.7
    77%
    37 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    7.3
    73%
    61 Ratings

    Self-service portal

    N/A
    0 Ratings
    6.6
    66%
    63 Ratings

    Global Financial Support

    N/A
    0 Ratings
    5.8
    58%
    15 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    7.5
    75%
    28 Ratings

    Localizations

    N/A
    0 Ratings
    8.6
    86%
    19 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    8.0
    80%
    70 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    7.6
    76%
    37 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    7.8
    78%
    23 Ratings

    Standardized Processes

    N/A
    0 Ratings
    6.9
    69%
    47 Ratings

    Inventory Management

    Expensify

    Feature Set Not Supported
    N/A
    7.2

    QuickBooks Online

    72%
    QuickBooks Online ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    6.6
    66%
    45 Ratings

    Automatic reordering

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Location management

    N/A
    0 Ratings
    6.7
    67%
    21 Ratings

    Manufacturing module

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Order Management

    Expensify

    Feature Set Not Supported
    N/A
    7.3

    QuickBooks Online

    73%
    QuickBooks Online ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    7.9
    79%
    55 Ratings

    Order entry

    N/A
    0 Ratings
    8.1
    81%
    52 Ratings

    Credit card processing

    N/A
    0 Ratings
    7.4
    74%
    64 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    7.2
    72%
    67 Ratings

    Order Orchestration

    N/A
    0 Ratings
    7.4
    74%
    19 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    7.1
    71%
    19 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    5.9
    59%
    18 Ratings

    Attribute Ratings

    • Expensify is rated higher in 1 area: Support Rating
    • QuickBooks Online is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Expensify and QuickBooks Online are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    7.3

    Expensify

    73%
    86 Ratings
    7.5

    QuickBooks Online

    75%
    154 Ratings

    Likelihood to Renew

    10.0

    Expensify

    100%
    8 Ratings
    10.0

    QuickBooks Online

    100%
    22 Ratings

    Usability

    7.0

    Expensify

    70%
    1 Rating
    7.9

    QuickBooks Online

    79%
    70 Ratings

    Availability

    Expensify

    N/A
    0 Ratings
    10.0

    QuickBooks Online

    100%
    7 Ratings

    Performance

    Expensify

    N/A
    0 Ratings
    10.0

    QuickBooks Online

    100%
    5 Ratings

    Support Rating

    8.6

    Expensify

    86%
    84 Ratings
    6.9

    QuickBooks Online

    69%
    67 Ratings

    Implementation Rating

    Expensify

    N/A
    0 Ratings
    10.0

    QuickBooks Online

    100%
    7 Ratings

    Product Scalability

    Expensify

    N/A
    0 Ratings
    10.0

    QuickBooks Online

    100%
    1 Rating

    Likelihood to Recommend

    Expensify

    Expensify is perfect for a small team or a small business. It's affordable (I believe there is even a free version) and it is very easy to submit reports and to teach others how to submit reports. For a larger business, a one-stop shop for travel and expenses might be a better option. Larger companies might want more analytics as well, although Expensify does allow you to run reports.
    Anonymous | TrustRadius Reviewer

    QuickBooks Online

    QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
    Zach Yokum | TrustRadius Reviewer

    Pros

    Expensify

    • Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
    • Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
    • Uploading receipts: you can scan receipts on your phone or take pictures and attach.
    Jason Carlage | TrustRadius Reviewer

    QuickBooks Online

    • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
    • It enables me to do [an] organizational budget as well as a budget for each specific program
    • It enables the accountant and the auditor access at any time for transparency
    Roxanne Jacobs | TrustRadius Reviewer

    Cons

    Expensify

    • The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
    • The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.
    Jared Lyda | TrustRadius Reviewer

    QuickBooks Online

    • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
    • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
    • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
    Charles Fashana, MBA | TrustRadius Reviewer

    Pricing Details

    Expensify

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per month

    Expensify Editions & Modules

    Edition
    Track4.991
    Submit4.991
    Collect5.002
    Control5.003
    1. Per Month (Free for 25 SmartScans per Month)
    2. Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
    3. Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month
    Additional Pricing Details

    QuickBooks Online

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $15 per month

    QuickBooks Online Editions & Modules

    Edition
    Simple Start$251
    Plus$751
    Advanced$1501
    Self-Employed$151
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Expensify

    Expensify 10.0
    Based on 8 answers
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Vlad Merson | TrustRadius Reviewer

    QuickBooks Online

    QuickBooks Online 10.0
    Based on 22 answers
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    John H. Adair CPA | TrustRadius Reviewer

    Usability

    Expensify

    Expensify 7.0
    Based on 1 answer
    Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
    Anonymous | TrustRadius Reviewer

    QuickBooks Online

    QuickBooks Online 7.9
    Based on 70 answers
    Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
    Michelle Jones | TrustRadius Reviewer

    Reliability and Availability

    Expensify

    No score
    No answers yet
    No answers on this topic

    QuickBooks Online

    QuickBooks Online 10.0
    Based on 7 answers
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Anonymous | TrustRadius Reviewer

    Performance

    Expensify

    No score
    No answers yet
    No answers on this topic

    QuickBooks Online

    QuickBooks Online 10.0
    Based on 5 answers
    There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
    Colleen Walker | TrustRadius Reviewer

    Support Rating

    Expensify

    Expensify 8.6
    Based on 84 answers
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Lisa Shapiro | TrustRadius Reviewer

    QuickBooks Online

    QuickBooks Online 6.9
    Based on 67 answers
    Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Expensify

    No score
    No answers yet
    No answers on this topic

    QuickBooks Online

    QuickBooks Online 10.0
    Based on 7 answers
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

    Alternatives Considered

    Expensify

    I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.
    Anonymous | TrustRadius Reviewer

    QuickBooks Online

    I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
    Lukas Sundahl, MBA | TrustRadius Reviewer

    Scalability

    Expensify

    No score
    No answers yet
    No answers on this topic

    QuickBooks Online

    QuickBooks Online 10.0
    Based on 1 answer
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

    Return on Investment

    Expensify

    • Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
    • Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.
    Anonymous | TrustRadius Reviewer

    QuickBooks Online

    • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
    • QuickBooks Online supports all the key functions of our company's accounting team.
    • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
    Serguei Bykov | TrustRadius Reviewer

    Add comparison