What users are saying about
282 Ratings
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Top Rated
1211 Ratings
282 Ratings
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Score 8.3 out of 100

QuickBooks Online

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Top Rated
1211 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Expensify

Expensify is perfect for a small team or a small business. It's affordable (I believe there is even a free version) and it is very easy to submit reports and to teach others how to submit reports. For a larger business, a one-stop shop for travel and expenses might be a better option. Larger companies might want more analytics as well, although Expensify does allow you to run reports.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Expensify
QuickBooks Online
7.1
Pay calculation
Expensify
QuickBooks Online
7.6
Benefit plan administration
Expensify
QuickBooks Online
6.2
Direct deposit files
Expensify
QuickBooks Online
7.3
Salary revision and increment management
Expensify
QuickBooks Online
7.1
Reimbursement management
Expensify
QuickBooks Online
7.5

Customization

Expensify
QuickBooks Online
7.7
API for custom integration
Expensify
QuickBooks Online
7.9
Plug-ins
Expensify
QuickBooks Online
7.6

Security

Expensify
QuickBooks Online
8.3
Single sign-on capability
Expensify
QuickBooks Online
8.2
Role-based user permissions
Expensify
QuickBooks Online
8.4

Reporting & Analytics

Expensify
QuickBooks Online
8.0
Dashboards
Expensify
QuickBooks Online
7.9
Standard reports
Expensify
QuickBooks Online
8.4
Custom reports
Expensify
QuickBooks Online
7.8

General Ledger and Configurable Accounting

Expensify
QuickBooks Online
7.5
Accounts payable
Expensify
QuickBooks Online
8.5
Accounts receivable
Expensify
QuickBooks Online
8.6
Cash management
Expensify
QuickBooks Online
7.6
Bank reconciliation
Expensify
QuickBooks Online
8.5
Expense management
Expensify
QuickBooks Online
8.0
Time tracking
Expensify
QuickBooks Online
6.1
Fixed asset management
Expensify
QuickBooks Online
6.9
Multi-currency support
Expensify
QuickBooks Online
6.8
Multi-division support
Expensify
QuickBooks Online
7.5
Regulations compliance
Expensify
QuickBooks Online
7.6
Electronic tax filing
Expensify
QuickBooks Online
7.6
Self-service portal
Expensify
QuickBooks Online
7.3
Global Financial Support
Expensify
QuickBooks Online
5.7
Primary and Secondary Ledgers
Expensify
QuickBooks Online
7.3
Intercompany Accounting
Expensify
QuickBooks Online
7.3
Localizations
Expensify
QuickBooks Online
8.7
Journals and Reconciliations
Expensify
QuickBooks Online
7.9
Enterprise Accounting
Expensify
QuickBooks Online
8.2
Configurable Accounting
Expensify
QuickBooks Online
7.3
Centralized Rules Framework
Expensify
QuickBooks Online
7.7
Standardized Processes
Expensify
QuickBooks Online
6.8

Inventory Management

Expensify
QuickBooks Online
7.4
Inventory tracking
Expensify
QuickBooks Online
7.2
Automatic reordering
Expensify
QuickBooks Online
7.5
Location management
Expensify
QuickBooks Online
6.8
Manufacturing module
Expensify
QuickBooks Online
8.0

Order Management

Expensify
QuickBooks Online
7.4
Pricing
Expensify
QuickBooks Online
7.9
Order entry
Expensify
QuickBooks Online
8.1
Credit card processing
Expensify
QuickBooks Online
8.0
Cost of goods sold
Expensify
QuickBooks Online
7.5
Order Orchestration
Expensify
QuickBooks Online
7.3
End-to-end order visibility
Expensify
QuickBooks Online
7.1
Order exception Resolution
Expensify
QuickBooks Online
6.3

Pros

Expensify

  • Ease of use: it's easy to learn Expensify, the layout and navigation are easy to follow.
  • Reminders: you can set reminders for yourself to submit reports daily, weekly or monthly.
  • Uploading receipts: you can scan receipts on your phone or take pictures and attach.
Jason Carlage | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

Expensify

  • The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
  • The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.
Jared Lyda | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

Expensify

Expensify 10.0
Based on 8 answers
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Vlad Merson | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Expensify

Expensify 7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

Expensify

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

Expensify

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Expensify

Expensify 8.6
Based on 84 answers
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Lisa Shapiro | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.3
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

Expensify

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

Expensify

I am unaware of any competitors, but I am VERY happy with Expensify. At this point, we are not interested in shopping for any other alternatives. The only case that we have made for switching away from Expensify would be switching to an ERP (Sage Intacct) which is capable of handling expense statement coordination on its own. That said, it is unfair to compare Expensify to Sage Intacct. Furthermore, I am not sure that Sage Intacct's Expensify-like module is better than Expensify.
Anonymous | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

Expensify

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

Expensify

  • Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
  • Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Pricing Details

Expensify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

Expensify Editions & Modules

Edition
Track4.991
Submit4.991
Collect5.002
Control5.003
  1. Per Month (Free for 25 SmartScans per Month)
  2. Per User Per Month with Expensify Card with Pay-Per-Use Price of $10 per User per Month
  3. Per User Per Month with Expensify Card with Pay-Per-Use Price of $18 per User per Month
Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Expensify
7.7
QuickBooks Online
8.0

Likelihood to Renew

Expensify
10.0
QuickBooks Online
10.0

Usability

Expensify
7.0
QuickBooks Online
8.4

Reliability and Availability

Expensify
QuickBooks Online
10.0

Performance

Expensify
QuickBooks Online
10.0

Support Rating

Expensify
8.6
QuickBooks Online
7.3

Implementation Rating

Expensify
QuickBooks Online
10.0

Scalability

Expensify
QuickBooks Online
10.0

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