Felgo provides components, tools and professional services for developing apps on Mobile, Desktop and Embedded platforms. The Felgo framework extends Qt with 200+ APIs. Among them is support for 3rd party SDK integrations like push notification or analytics, native iOS styling, Qt Quick Controls extensions for native look & feel on Android & iOS, density independence and responsive layout support. Felgo also provides features like AR (Augmented Reality) and Machine Learning integrations…
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ServiceNow Now Platform
Score 8.6 out of 10
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The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
Felgo shines in rapid prototype development and fast iterations. It also has a very short learning curve compared to many other technologies that promise "code once, deploy everywhere." It is not appropriate if you are not willing to mess with the licensing related to Qt but I am still waiting for a clear answer on my doubts from the Felgo team.
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
Ready available solutions for all platform mobile app development.
Live hot reloading of UI and other advance controls by Felgo implemented in Qt.
Using Qt underneath provides an opportunity to developers to use it in all kind of sectors like embedded devices, mobile apps, desktop apps, games etc.
Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
Tutorials on how to be the best at reporting in servicenow
Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
I am happy with the constant feedback that I am receiving from the team. Although most of it is marketing related, there are some interesting and valuable materials that they have been pushing to ease my learning.
The quality of the documentation and the ease of use may be some important values to take into account.
We believe that the agility that we have acquired until now for developing apps for our business cases give this framework an important lead.
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
As with any product, Felgo has some edges to it, but from our past experiences evaluating "code once, deploy everywhere" platforms, we were really surprised at how fast the team went from exploring, into playing and presenting prototypes in very little time.
The dev cycle is really fast as I can get an almost instantaneous feedback on the changes that I make. And it is refreshing to see how I am able to target several platforms at once.
The javascript plus QML combination made it really easy to pick up for me and I am certain sure that many devs can migrate from Web only into multi-platform in a fast manner.
And there is also the possibility to implement C++ code if the need arises to support and bridge native libraries.
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
