What users are saying about
35 Ratings
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58 Ratings
35 Ratings
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Score 9.2 out of 100

MailerLite

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58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

FormAssembly

FormAssembly has been an essential tool to have in our back pocket. It's best when you need a form quickly and can compromise on some of the dynamic elements that would be possible in Visualforce. It serves a particularly critical need when skilled developers are at a premium, but clever admins are available.
Matthew Souther | TrustRadius Reviewer

MailerLite

If you need to send regular emails to more than 3 people and or you want your emails to look BOMB, Mailerlite can do it well for you. I've even used Mailerlite just to send regular meeting reminders. While it's great for marketing, a number of our use cases are well beyond promotional. Event registrations, hiring notices, meeting reminders, custom notifications, and more are all ways that Mailerlite exceeds standards beyond your regular email communication. Quite frankly, I haven't found a place where it doesn't work well. They're constantly adding new features and I'm especially hyped on getting to make use of their new Rich Text editor. The only area I can really see that can be improved are more processes to speed up the development of email campaigns, like more default and custom fields, varying automations, and being able to make changes to campaigns midway through before having to go back and add them in their appropriate section (like tags, etc.).
Alexandra Renée Poelstra | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

FormAssembly
9.2
MailerLite
Survey templates
FormAssembly
9.8
MailerLite
Themes
FormAssembly
8.5
MailerLite
Custom logo/branding
FormAssembly
9.3
MailerLite

Survey Content

FormAssembly
9.0
MailerLite
Changes to live survey
FormAssembly
9.7
MailerLite
Question design help
FormAssembly
7.5
MailerLite
Multiple question types
FormAssembly
9.8
MailerLite

Survey Logic

FormAssembly
9.8
MailerLite
Survey logic flexibility
FormAssembly
9.8
MailerLite

Survey Reporting & Analytics

FormAssembly
8.5
MailerLite
Response tracking
FormAssembly
9.7
MailerLite
Data export
FormAssembly
9.5
MailerLite
Standard reports
FormAssembly
7.9
MailerLite
Custom reports
FormAssembly
7.7
MailerLite
Analytics
FormAssembly
7.5
MailerLite

Survey Administration & Security

FormAssembly
8.7
MailerLite
Access controls
FormAssembly
7.9
MailerLite
Compliance
FormAssembly
9.6
MailerLite

Survey Distribution

FormAssembly
7.9
MailerLite
Vendor-offered crowdsourcing
FormAssembly
6.0
MailerLite
Respondent restrictions
FormAssembly
9.7
MailerLite

Email & Online Marketing

FormAssembly
MailerLite
8.8
WYSIWYG email editor
FormAssembly
MailerLite
8.8
Dynamic content
FormAssembly
MailerLite
8.7
Ability to test dynamic content
FormAssembly
MailerLite
8.8
Landing pages
FormAssembly
MailerLite
8.6
A/B testing
FormAssembly
MailerLite
8.8
Mobile optimization
FormAssembly
MailerLite
8.8
Email deliverability reporting
FormAssembly
MailerLite
8.9
List management
FormAssembly
MailerLite
9.0
Triggered drip sequences
FormAssembly
MailerLite
8.6

Reporting & Analytics

FormAssembly
MailerLite
6.8
Dashboards
FormAssembly
MailerLite
6.0
Standard reports
FormAssembly
MailerLite
8.5
Custom reports
FormAssembly
MailerLite
6.0

Pre-Send Testing

FormAssembly
MailerLite
9.2
Email Previews
FormAssembly
MailerLite
9.2

Pros

FormAssembly

  • SalesForce integration is really nice. You can map to specific fields with form values, or you can use detailed formulas. You can also choose to bypass assignment rules on a per-form basis, and create customized logic for when cases are created, when leads are created/merged, etc. It's very robust.
  • Form creation in general is very simple. They've gotten good over the years of creating an intuitive, drag and drop interface that's quick to edit. I like that you can also assign values to fields so conditional form building gets easy.
  • I like that you can customize how responses are viewed in the response window. Choose what columns show up so you can find records with ease, and with just one glance. OR you can download everything to excel in a snap too.
Nick Bencivenga | TrustRadius Reviewer

MailerLite

  • Email analytics is fantastic because it helps us know who in the company is reading our emails and who we need to add/reach out to so they get the communication.
  • The ability to customize the font/color/design of the emails makes them fun and engaging for people to read!
  • The ease of use for creating emails and formatting them is fantastic. We like the consistency and the ability to re-load a specific design.
Katie McKinlay | TrustRadius Reviewer

Cons

FormAssembly

  • It may not be Salesforce Lightning Experience compatible - at least for us - in terms of linking to Lightning Experience Notes
  • Saving a form edit can be confusing depending on where in the form the edit is made
  • It would be nice to add a background image so that the desktop browser doesn't have so much white-space around the form.
William Reese | TrustRadius Reviewer

MailerLite

  • Guide Search: Sometimes the right instructions are terminology challenges. A terminology introduction would be helpful, and search settings default to the specific content entered for the search. (Maybe this is a Titles and Content setting)
  • Dates on Dashboard Notifications: When something is new or updated it has been difficult to find out when the change happened. Important because changes may mean we need to do something. Example: The feature 'Authentication' of Domain launched and we needed to authenticate the website (although verification had already been completed). We THINK it caused bouncing because once we updated the bounced emails were resubscribed and sent. TIP: Several started on the same day 2021 September 4th, but, we don't have dates on notifications so we are not sure that is why it happened.
Deborah Bryan | TrustRadius Reviewer

Likelihood to Renew

FormAssembly

FormAssembly 8.5
Based on 3 answers
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
Tony Jackson | TrustRadius Reviewer

MailerLite

MailerLite 9.1
Based on 2 answers
Mailerlite is awesome and it does everything I need and then some. They're always innovating and adding new features, and their team is flippin' amazing. Can't see myself ever switching. They may not have everything, but looking at how well their team works, they'll get there for sure and I'm willing to wait.
Alexandra Renée Poelstra | TrustRadius Reviewer

Usability

FormAssembly

No score
No answers yet
No answers on this topic

MailerLite

MailerLite 8.6
Based on 2 answers
Overall it's super simple to get started and use the service. For those who need a bit more help, the support team is accessible.
Sayre Ambrosio | TrustRadius Reviewer

Support Rating

FormAssembly

FormAssembly 10.0
Based on 1 answer
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Tony Jackson | TrustRadius Reviewer

MailerLite

MailerLite 9.4
Based on 4 answers
Timely responses, quality answers to my questions, showing that the support are knowledgeable and cares about my results. I've had other experiences with competitors, so I'm delighted that this team cares about my business. It's good to know there are real experts ready to jump in when you need help
Anonymous | TrustRadius Reviewer

Alternatives Considered

FormAssembly

The big differentiator for me with FormAssembly has always been the Salesforce integration. I have yet to find an alternative form builder that makes building integrations with Salesforce any easier than FormAssembly. I like the look and feel of Typeform forms better than FormAssembly, but I would prefer to have the integration than the fancy form. Zapier's integration has always been confusing to me.
Anonymous | TrustRadius Reviewer

MailerLite

To be fair, I had a great experience with Myemma. But it's $70 a month for the most basic plan. Mailerlite has everything I need in a forever-free plan. I used Myemma for a for-profit business 4 years ago. Deliverability was excellent but not any better than Mailerlite. I tried Sendinblue recently and could not even sign up. It seems if you don't sign in with Google, you can't get an account. Since we're moving away from big tech, google was not an option. We tried Madmimi. Unfortunately, deliverability was terrible. Although it said all but 30 emails were "accepted" by the domain, only 1% of emails were read. In tests to our core members, all protonmails were never delivered to, and gmails and yahoo all went to spam. This was disappointing as I'd heard good things about it. It also wasn't as easy to use as Mailerlite. Mailchimp censors so is a nonstarter. Mailerlite creates beautiful, professional emails, or simple text ones if you prefer so it almost just looks like a regular email coming from you, if that's what you want. And on Mailerlite I've always gotten a 30-50% open rate.
Anonymous | TrustRadius Reviewer

Return on Investment

FormAssembly

  • FormAssembly allows staff to gather better data and not have to do so much manual entry. This allows staff to focus their energies on other mission critical items.
  • FormAssembly helps to improve data quality by reducing duplicates and enforcing data quality.
Dale Gish | TrustRadius Reviewer

MailerLite

  • The positive benefit we've had from using MailerLite is that they provide a free plan that has almost the exact same feature as the pro plan has. They do not restrict what you can do and still offer great customer service regardless of your level of monetary investment.
  • MailerLite has helped my business to grows it's email list with attractive landing pages and embed forms that I can place almost anywhere that I decide to drive traffic to.
  • The newest thing I've been able to do is to gather great client feedback from my email list with MailerLite's new embedded quizzes and surveys directly into my email newsletters.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Screenshots

Pricing Details

FormAssembly

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FormAssembly Editions & Modules

Edition
Professional - Monthly$89
Premier$224
EnterpriseContact sales
ComplianceContact sales
  1. none
Additional Pricing Details

MailerLite

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

MailerLite Editions & Modules

Edition
Premium plan$101
Forever free plan$01
Premium plan for small business$302
Premium plan for medium businesses$503
Premium plan$154
  1. 1,000 subscribers
  2. 5000 subscribers
  3. 10,000 subscribers
  4. 2,500 subscribers
Additional Pricing Details
Sign up for an annual plan and receive a 30% discount. Additional 30% discount available to Non-profit organizations.

Rating Summary

Likelihood to Recommend

FormAssembly
9.8
MailerLite
8.9

Likelihood to Renew

FormAssembly
8.5
MailerLite
9.1

Usability

FormAssembly
MailerLite
8.6

Reliability and Availability

FormAssembly
10.0
MailerLite

Support Rating

FormAssembly
10.0
MailerLite
9.4

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