Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.
$15
per month
Skype for Business, now part of Microsoft Teams
Score 7.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Fuze has better call and video quality then other UCAS services we have evaluated and is more resilient. No equipment or cap-ex needed vs an on-prem PBX solution, and user provisioning is much easier.
WebEx seems to be a top contender against Fuze, but because it's more meeting based than for just individual calls we decided to disregard it as a solution as a replacement for our traditional phone system. Skype for Business on the other hand is also good and has the features …
Our company has used three different phone systems during my time. It began with an on-premises system from Interactive Intelligence, Inc. (I3), which is primarily a higher-end call-center product. Due to a business relationship, we were able to utilize what would have been …
They all have different usages, Fuze makes it feel like we are using a phone even if we use it from our laptops. We also wanted to have one centralized VOIP system, for example, we have Webex as our meeting system and Slack as our instant messaging system. Definitely much …
I listed Skype because Skype has very similar uses like Fuze, copies calling, inter-office chat, video chat, etc. I personally liked Fuze a lot better than Skype. Skype is a bit clunky, I am constantly having audio issues, and when it has been used for video-conferencing …
Fuze replaced Mitel for our organization. Mitel was costing us quite a bit of money and also needed to purchase physical handsets. Fuze was a lot quicker with setting up a new line. For Mitel, we had to login to an outdated system, had to program specific keys on the …
Post deployment we're currently reviewing the other unified communications solutions as Fuze is expensive per user when compared to other options available. Fuze has an advantage due to its PBX capabilities however licensing for non-PBX users is considerably higher then other …
I inherited Fuze and am making best efforts to work with it, but it's a challenge. I've used Skype and other unified communication platforms in the past and I've found these more reliable and intuitive.
The implementation was much easier and SFB did not have Canadian integration with telco providers at the time we were rolling this out. We were also on-premise SFB which made things more complicated and required much more resources and building out for reliability across all …
With Fuze it is actually a cloud based unified communication platform that is designed to empower all business communications. While on the other hand Skype is a software application whose text, voice, and video tools make it simple to communicate with each other. So whenever …
I feel there are a lot of similarities between the two products, like being able to download the app to your phone, making phone calls, and video conferencing. One area I feel fuze stacks up better against something like Skype is the audio quality. The audio quality through …
Zoom is probably a more reliable solution for Video Conferencing as the user interface is about as easy to use, but with the added benefit of being able to connect to nearly any type of system from newer Lifesize Icon units, to older Polycom systems, to the ancient SIP systems …
Fuze voice is better amongst all I have used up to now. Video Conferencing is also very good. It has all the options available which are needed for a meeting, chat, recording, sharing etc.
Our final selection came down to Fuze and RingCentral as the two vendors who met most of our organization's specific requirements. In the final selection it was a combination of Fuze's single user application format and their overall pre-sales handling of our account that won …
Most of the UC platforms are similar in how they work and what they do. Fuze for us came in at a better price point and I was more convinced by the support offered and the deployment options.