GoTo Webinar vs. Premier Virtual

It's great for one-time/on-demand meetings and for very standard recurring webinars (e.g. once per week or once per month), but the the number of instances you can schedule at once is so few compared to what we're all used to being able to do in a simple Outlook scheduler. Adding instances to keep a link active is a big pain point, and the screen where you add more future instances doesn't even remember the last month you were scheduling within, or the time of every other webinar, so let's say it is May and I'm now adding instances in November, each time I save one, the calendar brings me back to May and resets my webinar time. It's a little thing, but having to constantly scroll back to the month I was adding to and remembering to update my time again is annoying. I do like being able to customize the look & feel of the registration page per webinar with logos and brand colors because I host webinars for different companies, so it's nice for them to see their own branding. I like the automated reminders and follow-ups. I like that I can include the recordings automatically.

Incentivized

• It is reliable when sharing content for webinars.
• It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
• It is user friendly and intuitive, which makes it so easy to use and understand.

Incentivized

• Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
• The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
• Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.

Incentivized

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.

Incentivized

Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....

Incentivized

It's inexpensive enough that you can set up multiple accounts if needed

Incentivized

• GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
• We usually get 100-200 attendees per session in a niche market, many are international attendees
• The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.