Highrise CRM (discontinued) vs. Tour de Force CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Highrise CRM (discontinued)
Score 3.9 out of 10
N/A
Highrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.
$4
Per User Per Month
Tour de Force CRM
Score 3.7 out of 10
N/A
Tour de Force is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.N/A
Pricing
Highrise CRM (discontinued)Tour de Force CRM
Editions & Modules
Highrise
$4.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Highrise CRM (discontinued)Tour de Force CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Highrise CRM (discontinued)Tour de Force CRM
Top Pros

No answers on this topic

Top Cons
Features
Highrise CRM (discontinued)Tour de Force CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
6.4
1 Ratings
18% below category average
Customer data management / contact management00 Ratings10.01 Ratings
Territory management00 Ratings10.01 Ratings
Opportunity management00 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings1.01 Ratings
Quote & order management00 Ratings5.01 Ratings
Interaction tracking00 Ratings7.01 Ratings
Channel / partner relationship management00 Ratings2.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
5.5
1 Ratings
31% below category average
Case management00 Ratings8.01 Ratings
Help desk management00 Ratings3.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
4.0
1 Ratings
61% below category average
Lead management00 Ratings7.01 Ratings
Email marketing00 Ratings1.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
3.7
1 Ratings
69% below category average
Task management00 Ratings1.01 Ratings
Billing and invoicing management00 Ratings7.01 Ratings
Reporting00 Ratings3.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
8.0
1 Ratings
5% above category average
Forecasting00 Ratings8.01 Ratings
Pipeline visualization00 Ratings8.01 Ratings
Customizable reports00 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
6.0
1 Ratings
23% below category average
Custom fields00 Ratings6.01 Ratings
API for custom integration00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
9.5
1 Ratings
13% above category average
Single sign-on capability00 Ratings10.01 Ratings
Role-based user permissions00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
3.0
1 Ratings
82% below category average
Marketing automation00 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Highrise CRM (discontinued)
-
Ratings
Tour de Force CRM
8.0
1 Ratings
6% above category average
Mobile access00 Ratings8.01 Ratings
Best Alternatives
Highrise CRM (discontinued)Tour de Force CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Highrise CRM (discontinued)Tour de Force CRM
Likelihood to Recommend
9.0
(10 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.2
(9 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Highrise CRM (discontinued)Tour de Force CRM
Likelihood to Recommend
Discontinued Products
We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
Read full review
Tour de Force, Inc.
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Read full review
Pros
Discontinued Products
  • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
  • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
  • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
  • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Read full review
Tour de Force, Inc.
  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Read full review
Cons
Discontinued Products
  • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
  • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Read full review
Tour de Force, Inc.
  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Read full review
Likelihood to Renew
Discontinued Products
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Read full review
Tour de Force, Inc.
No answers on this topic
Usability
Discontinued Products
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Read full review
Tour de Force, Inc.
No answers on this topic
Support Rating
Discontinued Products
They are quick and SO nice. They are very friendly and are eager to help.
Read full review
Tour de Force, Inc.
No answers on this topic
Alternatives Considered
Discontinued Products
Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Read full review
Tour de Force, Inc.
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Read full review
Return on Investment
Discontinued Products
  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Read full review
Tour de Force, Inc.
  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Read full review
ScreenShots