What users are saying about
7 Ratings
13 Ratings
7 Ratings
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Score 8.8 out of 100
13 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Hubilo

I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.
Mike Hlady | TrustRadius Reviewer

OneCause

OneCause's mobile bidding platform is well suited for a variety of fundraising events that take place in-person, but it is not without its quirks and oddities. The platform is extremely dated and can be overwhelming even to technical users. You can tell that all of OneCause's efforts have been focused on their virtual events platform which I have not used, as our organization only does in-person events and we did not hold any events during the times of COVID restrictions. The software, while effective, severely needs an overhaul in order to be competitive to today's modern donor.
Stephen Juliano | TrustRadius Reviewer

Pros

Hubilo

  • The entire virtual platform is very user friendly on both the front and back ends.
  • The opportunity for attendees to connect with each other via video chat using the Lounges made for good interaction.
  • The support staff at Hubilo were always there to answer questions and assist when needed.
Anonymous | TrustRadius Reviewer

OneCause

  • Customer service
  • Software ease of use
  • Guest experience
  • Education
Anonymous | TrustRadius Reviewer

Cons

Hubilo

  • Polls can be ignored by attendees.
  • Limited integrations, no Zapier.
  • Refunding tickets can’t be self managed.
Harry Johnston | TrustRadius Reviewer

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Support Rating

Hubilo

No score
No answers yet
No answers on this topic

OneCause

OneCause 8.0
Based on 2 answers
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Alternatives Considered

Hubilo

We selected Hubilo because of its brand image and value for money services.
Harjeet Kaur Jolly | TrustRadius Reviewer

OneCause

Ultimately, OneCause was the only system that we looked at that was able to combine event registration and ticketing, silent auction bidding and alerts, and a seamless checkout experience in one platform. We were unable to find another platform that did all of this under one roof, however, we are realizing that the software may be a "jack of all trades, master of none" scenario, and we may be better suited in looking at separate platforms that specialize in their area of expertise.
Stephen Juliano | TrustRadius Reviewer

Return on Investment

Hubilo

  • Higher engagement from our membership.
  • Satisfaction from our membership from event.
Mike Hlady | TrustRadius Reviewer

OneCause

  • Our ROI has increased at each event
  • Time savings for staff
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Hubilo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000*

* Basic Non-branded solution

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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