Likelihood to Recommend In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
Read full review Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
Read full review Pros Easy to figure out. Once you login, it's incredibly easy to figure out what to do, thanks to their simple UIX. Easy integrations with many partners. PieSync offers easy integrations with many partners. Integrating is as easy as clicking, filling in your login information and clicking again! Allowing multiple integrations. I'm glad PieSync allows multiple integrations so you aren't limited with how you integrate your different systems with contact information. Very helpful! Read full review Easy access to any type of source system. Data could be in any format. Very beautiful visual representation of transforms that makes it super easy to use it by any non developer. It can be run in cloud or on-premise. helping you choose your comfort of security. Has pretty good customer support and have recently started their community forum as well. Read full review Cons The biggest issue we have had with PieSync is the lack of detail within syncing. Sometimes when there is an issue with a Sync it is hard to determine what went wrong. Even though most of the time it's user error, it's hard to diagnose issues with the current PieSync set-up. The pricing of PieSync is a little odd and I think should be based on something other than number of contacts you're syncing. Read full review They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality. As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently. They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation. Read full review Likelihood to Renew The tool is very "set it and forget it" and reliable!
Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales
Read full review This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
Read full review Usability I used it with a couple of systems that I was not expecting to be smooth sailing and it just worked without any issues.
Read full review It is very powerful but has a steep learning curve
Read full review Support Rating Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.
Read full review They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
Read full review Implementation Rating The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
Read full review Alternatives Considered PieSync is much less confusing, and from what I remember, cheaper. But if you need a more robust solution to get more data from system to system, you will need to find something other than PieSync.
Zapier can be confusing and complicated to setup. And as you get more and more into the weeds with
Zapier , you start realizing that you need to upgrade from plan to plan as you add these more complicated steps.
Read full review We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
Read full review Return on Investment PieSync saves our team countless hours of repetitive data input by syncing the data automatically. PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM. ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data. Read full review We have cut development time down by at least 70% The software was more on the expensive side at renewal which required some further approvals to be sought for the spend More developers are able to build and use Snaplogic pipelines in their projects Read full review ScreenShots HubSpot Operations Hub Screenshots