HubSpot Service Hub vs. Qualtrics XM for Strategy and Research
HubSpot Service Hub vs. Qualtrics XM for Strategy and Research
Product | Rating | Most Used By | Product Summary | Starting Price |
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HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
Qualtrics | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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HubSpot Service Hub | Qualtrics XM for Strategy and Research | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HubSpot Service Hub | Qualtrics XM for Strategy and Research | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | SurveyMonkey Score 8.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | QuestionPro Score 9.4 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | QuestionPro Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | 8.6 (12 ratings) | 3.8 (170 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (41 ratings) |
Usability | - (0 ratings) | 3.8 (21 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 5.5 (1 ratings) |
Support Rating | - (0 ratings) | 1.9 (22 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
HubSpot Service Hub | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | HubSpot | Qualtrics |
Pros | HubSpot | Qualtrics |
Cons | HubSpot | Qualtrics |
Likelihood to Renew | HubSpot No answers on this topic | Qualtrics |
Usability | HubSpot No answers on this topic | Qualtrics |
Support Rating | HubSpot No answers on this topic | Qualtrics |
Online Training | HubSpot No answers on this topic | Qualtrics |
Implementation Rating | HubSpot No answers on this topic | Qualtrics |
Alternatives Considered | HubSpot | Qualtrics |
Return on Investment | HubSpot | Qualtrics |
ScreenShots | HubSpot Service Hub Screenshots | Qualtrics Screenshots |