What users are saying about
22 Ratings
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Score 9 out of 100
89 Ratings
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Score 9 out of 100

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong | TrustRadius Reviewer

Kentico Xperience

Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
Kentico Xperience
Product catalog & listings
IBM Digital Commerce
8.0
Kentico Xperience
Product management
IBM Digital Commerce
8.0
Kentico Xperience
Bulk product upload
IBM Digital Commerce
8.0
Kentico Xperience
Branding
IBM Digital Commerce
8.0
Kentico Xperience
Mobile storefront
IBM Digital Commerce
8.0
Kentico Xperience
Product variations
IBM Digital Commerce
8.0
Kentico Xperience
Website integration
IBM Digital Commerce
8.0
Kentico Xperience
Visual customization
IBM Digital Commerce
8.0
Kentico Xperience
CMS
IBM Digital Commerce
4.0
Kentico Xperience

Online Shopping Cart

IBM Digital Commerce
6.0
Kentico Xperience
Abandoned cart recovery
IBM Digital Commerce
6.0
Kentico Xperience
Checkout user experience
IBM Digital Commerce
6.0
Kentico Xperience

Online Payment System

IBM Digital Commerce
6.0
Kentico Xperience
eCommerce security
IBM Digital Commerce
6.0
Kentico Xperience

eCommerce Marketing

IBM Digital Commerce
7.0
Kentico Xperience
Promotions & discounts
IBM Digital Commerce
7.0
Kentico Xperience
Personalized recommendations
IBM Digital Commerce
7.0
Kentico Xperience
SEO
IBM Digital Commerce
7.0
Kentico Xperience

eCommerce Business Management

IBM Digital Commerce
6.2
Kentico Xperience
Multi-site management
IBM Digital Commerce
8.0
Kentico Xperience
Order processing
IBM Digital Commerce
5.0
Kentico Xperience
Inventory management
IBM Digital Commerce
6.0
Kentico Xperience
Shipping
IBM Digital Commerce
6.0
Kentico Xperience
Custom functionality
IBM Digital Commerce
6.0
Kentico Xperience

Pros

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
Anonymous | TrustRadius Reviewer

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley | TrustRadius Reviewer

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Anonymous | TrustRadius Reviewer

Kentico Xperience

Kentico Xperience 9.1
Based on 22 answers
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Anonymous | TrustRadius Reviewer

Usability

IBM Digital Commerce

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 9.0
Based on 3 answers
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Brian McKeiver | TrustRadius Reviewer

Support Rating

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 1 answer
No answer on this topic is available.

Kentico Xperience

Kentico Xperience 9.1
Based on 8 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester | TrustRadius Reviewer

Implementation Rating

IBM Digital Commerce

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 10.0
Based on 2 answers
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
Anonymous | TrustRadius Reviewer

Kentico Xperience

I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Albert Hovingh | TrustRadius Reviewer

Return on Investment

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong | TrustRadius Reviewer

Kentico Xperience

  • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
  • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
  • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
Jon East | TrustRadius Reviewer

Screenshots

IBM Digital Commerce

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Digital Commerce Editions & Modules

Additional Pricing Details

Kentico Xperience

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kentico Xperience Editions & Modules

Edition
Kentico Xperience Business$14,9991
Kentico Xperience Enterprise$29,9991
Kentico Xperience CorporateUpon request
Kentico Xperience Business$9,999 / year3
Kentico Xperience Enterprise$17,999 / year3
  1. Perpetual license
  2. Subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM Digital Commerce
9.0
Kentico Xperience
9.3

Likelihood to Renew

IBM Digital Commerce
8.0
Kentico Xperience
9.1

Usability

IBM Digital Commerce
Kentico Xperience
9.0

Support Rating

IBM Digital Commerce
8.0
Kentico Xperience
9.1

Implementation Rating

IBM Digital Commerce
Kentico Xperience
10.0

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