Likelihood to Recommend iDashboards is well suited for an office environment or organization with fewer personnel and resources. Its efficiency allows for less "man" hours. In terms of selection, the primary key question during process was cost, great tech support service, and efficiency. About where it may be less appropriate, it will be an office where information production, consumption, and dissemination is not a priority
Henry Codjoe Director of Institutional Research & SACS Accreditation Liaison / Adjunct Assistant Professor
Read full review Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review Pros Designing a dashboard is easy. In other words, it is fairly easy to make data look really nice! Data Analytics. This makes it easy to do calculations on your data (averages, etc.) Training and examples: Our introduction to iDashboards was thorough. There are plenty of tutorials as well, plus manuals. Read full review Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly Colored visualizations of stats make it easy to notice when campaigns are taking off Read full review Cons Provide basic video training tutorials Ability to upload/convert Excel data to non-Windows servers such as Linux or AIX Increase the data row limitation Read full review I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases. Being able to choose to report on converted clicks or conversions in AdWords would be helpful. Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too. Kim Towne Digital Analytics Manager | Risk Management Coordinator
Read full review Likelihood to Renew Our executive leadership relies on the dashboards provided through the iDashboards software. Thus, there is no doubt the contract will be renewed.
Read full review It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Read full review Usability iDashboards are fairly logical and easy to use once you get started. I have taught myself most of what I know on my own, by taking webinars, reading through all the knowledge base, and doing the tutorials. Expertise is needed to do some of the data manipulation, but most graphs are simple to make.
Read full review I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Read full review Support Rating Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Read full review Implementation Rating Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Read full review Alternatives Considered iDashboards is easy to use right out of the box. The price point is very, very appealing and it offers everything the other products offer - ease of use and low cost.
Read full review The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Read full review Return on Investment iDashboards saved us from making a sizable investment in another HR dashboard iDashboards has improved the patient flow metrics Multiple FTEs have been repurposed as a result of automating the visualization and dissemination of data Read full review Cyfe allows us to provide real time data to our clients Cyfe allows us to provide detailed analytics to our clients showing actual results Cyfe reduced our need to provide monthly "reports" to our marketing clients Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations Read full review ScreenShots iDashboards Enterprise Suite Screenshots