Ideagen Collaboration Portal vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ideagen Collaboration Portal
Score 9.2 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Ideagen Collaboration PortalSlack
Editions & Modules
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Ideagen Collaboration PortalSlack
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Ideagen Collaboration PortalSlack
Considered Both Products
Ideagen Collaboration Portal
Chose Ideagen Collaboration Portal
Oh Slack is more expensive and Huddle gets exactly what we need done, not much to say other than they have proven themselves and we can go confidently with them knowing if there's an issue we'll get the support we need
Slack

No answer on this topic

Features
Ideagen Collaboration PortalSlack
Project Management
Comparison of Project Management features of Product A and Product B
Ideagen Collaboration Portal
7.2
6 Ratings
8% below category average
Slack
7.9
625 Ratings
2% above category average
Task Management9.26 Ratings7.7428 Ratings
Gantt Charts9.01 Ratings6.961 Ratings
Scheduling4.53 Ratings7.8361 Ratings
Workflow Automation4.52 Ratings8.1394 Ratings
Mobile Access6.56 Ratings9.4598 Ratings
Search6.66 Ratings8.3605 Ratings
Visual planning tools10.01 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
Ideagen Collaboration Portal
8.8
5 Ratings
9% above category average
Slack
8.8
633 Ratings
9% above category average
Chat10.03 Ratings9.6632 Ratings
Notifications4.54 Ratings8.8629 Ratings
Discussions9.03 Ratings9.2617 Ratings
Surveys9.01 Ratings8.1410 Ratings
Internal knowledgebase10.04 Ratings7.8409 Ratings
Integrates with GoToMeeting9.01 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts10.01 Ratings8.7182 Ratings
Integrates with Outlook9.02 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Ideagen Collaboration Portal
7.7
6 Ratings
4% below category average
Slack
8.4
600 Ratings
5% above category average
Versioning9.26 Ratings8.2324 Ratings
Video files7.35 Ratings8.3538 Ratings
Audio files6.45 Ratings8.5525 Ratings
Document collaboration6.66 Ratings8.0426 Ratings
Access control6.66 Ratings8.3409 Ratings
Advanced security features10.05 Ratings8.3360 Ratings
Integrates with Google Drive8.01 Ratings9.0211 Ratings
Device sync7.34 Ratings9.0452 Ratings
Best Alternatives
Ideagen Collaboration PortalSlack
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Score 9.8 out of 10
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Score 9.8 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Ideagen Collaboration PortalSlack
Likelihood to Recommend
9.2
(6 ratings)
9.1
(625 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(25 ratings)
Usability
8.2
(1 ratings)
9.0
(248 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(68 ratings)
Implementation Rating
-
(0 ratings)
8.7
(5 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.2
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Ideagen Collaboration PortalSlack
Likelihood to Recommend
Ideagen
If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
Ideagen
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Ideagen
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Ideagen
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Ideagen
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Reliability and Availability
Ideagen
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Ideagen
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Ideagen
No answers on this topic
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Implementation Rating
Ideagen
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Ideagen
We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
Read full review
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Return on Investment
Ideagen
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview