IDERA Precise for Databases vs. LogicMonitor

Impressive with monitoring the effectiveness and performance of databases. Great with database backup and recovery. Excellent with collecting and analyzing database performance. Intuitive user interface.

Incentivized

We use LogicMonitor to keep our systems free of bugs. If any issue arises, like once our team was working on the systems and one of the employees created a virus for fun, our team was terrified by it, as if we were under attack. Still, LogicMonitor was there to help us stop that virus, and we were back on our feet in less than an hour. We also faced an issue where our team could not use all the customizations. We felt stuck, but LogicMonitor helped us out of it in a few minutes.

Incentivized

• LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
• We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
• LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
• LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

It took about 4 to 5 weeks to set it up initially. Their technical team handled the initial setup, taking care of all the processes and training our employees on it as well. My overall experience has been great until now, as we have been using it since last year and have not faced any major issues with it.

Incentivized

It's wonderful and terrific with monitoring database performance and [giving] real-time reports. Excellent with discovering virtual servers. Terrific with integration with third-party software such as Microsoft Azure. Great with asset tracking.

Incentivized

Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was the strongest in this space

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• Far less alert noise than our previous solution. We have it tuned to provide email alerts for a few key metrics and text messages for critical issues.
• The web portal has always been available and the snappy performance really helps when urgent troubleshooting needs to be done.
• All updates to the systems are scheduled and work seamlessly which has greatly reduced the load on the network team not having to schedule downtime to perform upgrades.
• The ability to quickly throw graphs from multiple systems/interfaces into a dashboard so that they can be analyzed on one screen to look for anomalies has greatly reduced the troubleshooting on some complex network issues.

Incentivized