What users are saying about
10 Ratings
3 Ratings
10 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Igloo

Igloo is a well-suited option for teams/companies that want to build an employee intranet with some other interesting features, like file storage and sharing, internal communications, and resource and knowledge management. All of these features may help your workers increase productivity significantly by centralizing everything in one robust and reliable platform. However, it can be less appropriate if costs are a problem for you, due to the pricing. So, if you will not be using several features and just want an intranet for you company, you may want to go with another solution.
Vinicius Lima | TrustRadius Reviewer

OnSemble

OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Andrea Manseau | TrustRadius Reviewer

Pros

Igloo

  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
Sarah Meerschaert | TrustRadius Reviewer

OnSemble

  • Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
  • Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
  • Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.
Audra Williams | TrustRadius Reviewer

Cons

Igloo

  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
Tyler Collum | TrustRadius Reviewer

OnSemble

  • Add additional templates for customization.
  • Webinars on how other companies use this software.
  • Ongoing best practices on how to use the software.
Melissa Crum | TrustRadius Reviewer

Usability

Igloo

No score
No answers yet
No answers on this topic

OnSemble

OnSemble 8.5
Based on 2 answers
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Andrea Manseau | TrustRadius Reviewer

Support Rating

Igloo

No score
No answers yet
No answers on this topic

OnSemble

OnSemble 7.5
Based on 2 answers
Top notch support center staff, extremely knowledgeable, and quick to respond. They do not play around. if the tech you reach doesn't know how to fix it, they escalate the ticket quickly. typically, issues are resolved same day. they also offer an extraordinary digital library of product guides, how to videos, and deep dives into modules that provide near step by step instructions in terms even novices and understand and follow.
Audra Williams | TrustRadius Reviewer

Alternatives Considered

Igloo

Igloo was much more intuitive to set-up and navigate. In addition, Jive did not have file folders for documents and that was really needed.
Asher Primrose | TrustRadius Reviewer

OnSemble

The software is easy to use, customizable, and intuitive to its users
Melissa Crum | TrustRadius Reviewer

Return on Investment

Igloo

  • Igloo has helped us gather all shared corporate information in one place.
  • Igloo has helped us save a lot of time on communications and sharing.
  • We have also solved the problem of communication failure between people.
Vinicius Lima | TrustRadius Reviewer

OnSemble

  • Streamlined documentation - positive impact.
  • Convenient calendar and access to timeclock - positive impact.
  • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
Audra Williams | TrustRadius Reviewer

Screenshots

Pricing Details

Igloo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OnSemble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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