Likelihood to Recommend Manufacturing: Infor M3 is designed specifically for manufacturers and provides robust production planning and supply chain management features. The software can help optimize production processes, improve inventory management, and automate purchasing and order fulfillment.Distribution: Infor M3 offers advanced supply chain management capabilities, including inventory management and order tracking, making it an ideal solution for distribution companies.Large Organizations: Infor M3 is a scalable solution that can accommodate the needs of large organizations with complex supply chain and production requirements. The software's modular design allows organizations to customize their implementation to their specific needs.Global Operations: Infor M3 provides multi-language and multi-currency support, making it a suitable solution for organizations with global operations.
Read full review SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review Pros Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability. No software vendor in this space is perfect. Lawson does perform as advertised. Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization. Read full review SAP Business One is more suitable for small and medium scale enterprises SAP Business One is : analytics, mobile technologies, cloud technologies SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management An important key features of SAP Business One is Reporting and Analytics. Read full review Cons Not intuitive at all, difficult to learn. System is archaic, seems to be largely unchanged since the early 2000's. Reports are all in PDF form, which for financial reporting purposes is tedious to turn back into Excel sheets. Read full review Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct. Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up. Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find. Read full review Likelihood to Renew As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review Usability This is a highly configurable product. Where all available support provided by [Information] is very good and exceeds our expectations! The investment in this product by Infor continues to be significant and is showing results! Infor is going a long way and is here to stay! No doubt about that!
Read full review I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Read full review Reliability and Availability The SAP Business One software is up and running every time you need it as it was planned. In more than 6 years that we have been using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Read full review Performance SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Read full review Support Rating The support is satisfactory, given the large user base of the product. We had no issues to meet our reporting deadlines with Lawson. The organizational support team internally are well trained and hence only on exceptional basis issues are escalated to Lawson support team. We had no negative experience so far with the support of Lawson.
Read full review I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Read full review In-Person Training The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Read full review Online Training Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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Read full review Implementation Rating These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Read full review Alternatives Considered Lawson is comparable to the other ERP's I have used. Similar functionality and interface. Usability is comparable.
Read full review SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Read full review Scalability For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there. Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Read full review Return on Investment I wish Infor M3 (formerly Lawson Intentia) were more detailed. But, this actually may be a weakness of my employer and not Infor M3 (formerly Lawson Intentia). Read full review Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively. Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house. We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold. Read full review ScreenShots