Insocial - Feedback Solutions vs. Zoho Forms

Insocial - Feedback Solutions

Zoho Forms

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Insocial - Feedback Solutions	Score 0.0 out of 10	N/A	Measure moments that matter Insocial provides multiple ways of gathering feedback via different survey skins (surveys designed for any device) and invite methods across different channels (such as email, SMS, livechat, social media and even chatbots. With business rules and a connection to a CRM system, users can decide exactly when a customer should receive a survey from an organisation, to keep the frequency low and the quality of feedback high. Gain actionable…	N/A
Zoho Forms	Score 7.6 out of 10	N/A	Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…	$0 per month

Pricing

Insocial - Feedback Solutions

Zoho Forms

Editions & Modules

No answers on this topic

Free: $0
per month
Basic: $10
per month
Standard: $25
per month
Professional: $50`
per month
Premium: $100
per month

Offerings

Pricing Offerings
Insocial - Feedback Solutions	Zoho Forms
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

$10 per month

Additional Details

Prices are based on the amount of the different touchpoints, channels and locations you want to measure.

Contact support@zohoforms.com to try out our paid plans.

More Pricing Information

Community Pulse
	Insocial - Feedback Solutions	Zoho Forms
Top Pros	No answers on this topic	Pro Drag and drop Pro Super simple Pro Simple and effective
Top Cons	No answers on this topic	Minus Template options Minus Easily import Minus Send an email

Features

Insocial - Feedback Solutions

Zoho Forms

Survey Content

Comparison of Survey Content features of Product A and Product B
	Insocial - Feedback Solutions - Ratings	Zoho Forms 8.5 9 Ratings 0% below category average
Changes to live survey	00 Ratings	10.08 Ratings
Multiple question types	00 Ratings	7.19 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Insocial - Feedback Solutions - Ratings	Zoho Forms 9.0 8 Ratings 9% above category average
Survey logic flexibility	00 Ratings	9.08 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Insocial - Feedback Solutions - Ratings	Zoho Forms 6.0 9 Ratings 30% below category average
Response tracking	00 Ratings	5.19 Ratings
Data export	00 Ratings	9.48 Ratings
Standard reports	00 Ratings	6.19 Ratings
Custom reports	00 Ratings	4.19 Ratings
Analytics	00 Ratings	5.19 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Insocial - Feedback Solutions - Ratings	Zoho Forms 6.1 9 Ratings 31% below category average
Access controls	00 Ratings	6.19 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Insocial - Feedback Solutions - Ratings	Zoho Forms 6.1 9 Ratings 27% below category average
Respondent restrictions	00 Ratings	6.19 Ratings

Best Alternatives
	Insocial - Feedback Solutions	Zoho Forms
Small Businesses	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Medium-sized Companies	Square 9 Softworks Score 9.7 out of 10	Qualaroo Score 6.6 out of 10
Enterprises	PG Forsta HX Platform Score 9.0 out of 10	Medallia Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Insocial - Feedback Solutions	Zoho Forms
Likelihood to Recommend	- (0 ratings)	6.1 (9 ratings)
Usability	- (0 ratings)	10.0 (2 ratings)
Support Rating	- (0 ratings)	10.0 (2 ratings)

User Testimonials
	Insocial - Feedback Solutions	Zoho Forms
Likelihood to Recommend	Insocial - Feedback Solutions No answers on this topic	Zoho Zoho Forms is well suited for anyone wanting to track items from a specific event or feedback at the conclusion of an event. It is also well suited to track responses. Zoho Forms is less suited for the scenarios where official approval is required because the forms are meant for a single user, and not to be filled out by one person, and then forwarded to another to document the approval. It would also not be good to replace an excel or word document to submit to another department requesting a part number for a new product because again once the form is submitted there is not a way for the second party to 'Update' the existing form and add the part number assigned by the second party. Incentivized Verified User Anonymous Read full review
Pros	Insocial - Feedback Solutions No answers on this topic	Zoho It is a drag and drop custom form builder. It is able to send email/SMS and app notifications once it is submitted. It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc. Incentivized Humayun Farooqi Customer Success Manager Read full review
Cons	Insocial - Feedback Solutions No answers on this topic	Zoho Easier integration between Zoho CRM and Zoho Forms Pre-filled client info or ways to easily import info to forms from Zoho CRM Incentivized Verified User Anonymous Read full review
Usability	Insocial - Feedback Solutions No answers on this topic	Zoho Using Zoho Forms is easy thanks to many training videos online, Besides, the user interface is one of the best. The templates also makes it even easier Incentivized Verified User Anonymous Read full review
Support Rating	Insocial - Feedback Solutions No answers on this topic	Zoho So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version. Incentivized Humayun Farooqi Customer Success Manager Read full review
Alternatives Considered	Insocial - Feedback Solutions No answers on this topic	Zoho I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software. Incentivized Verified User Anonymous Read full review
Return on Investment	Insocial - Feedback Solutions No answers on this topic	Zoho Reduced time on labour intensive Word docs Imports data direct to CRM Can use data within CRM to facilitate completion for users Incentivized Verified User Anonymous Read full review
ScreenShots		Zoho Forms Screenshots