Intercom vs. Pinpointe On-Demand
Intercom vs. Pinpointe On-Demand
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Pinpointe On-Demand | Mid-Size Companies (51-1,000 employees) | Pinpointe On-Demand is an email marketing platform best suited to medium-sized businesses and agencies. Pricing starts at $36 / month for 5,000 email. Pinpointe also offers plans based on number of active subscribers. | $74 Contacts, Email Volume |
Intercom | Pinpointe On-Demand | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Pinpointe On-Demand | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Intercom | Pinpointe On-Demand | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mad Mimi Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Pinpointe On-Demand | |
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Likelihood to Recommend | 9.0 (260 ratings) | 9.1 (9 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | 9.0 (3 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | 9.1 (1 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Pinpointe On-Demand | |
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Likelihood to Recommend | Intercom | Pinpointe On-Demand |
Pros | Intercom | Pinpointe On-Demand |
Cons | Intercom | Pinpointe On-Demand |
Likelihood to Renew | Intercom | Pinpointe On-Demand |
Usability | Intercom | Pinpointe On-Demand No answers on this topic |
Reliability and Availability | Intercom | Pinpointe On-Demand No answers on this topic |
Performance | Intercom | Pinpointe On-Demand No answers on this topic |
Support Rating | Intercom | Pinpointe On-Demand |
Online Training | Intercom | Pinpointe On-Demand No answers on this topic |
Implementation Rating | Intercom | Pinpointe On-Demand No answers on this topic |
Alternatives Considered | Intercom | Pinpointe On-Demand |
Return on Investment | Intercom | Pinpointe On-Demand |
ScreenShots | Intercom Screenshots | Pinpointe On-Demand Screenshots |