TrustRadius

iReview vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iReview
Score 0.0 out of 10
N/A
iReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation. Through the software, every online interaction becomes a cornerstone of a brand's narrative. iReview scours the digital landscape and compiles user-generated content into actionable insights. This tool transforms scattered feedback into a strategic…
$99
per month per location
Reputation.com
Score 8.1 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
iReviewReputation.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iReviewReputation.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
iReviewReputation.com
Small Businesses
BrightLocal
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Score 7.7 out of 10
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Score 7.7 out of 10
Medium-sized Companies
Brand24
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Score 8.5 out of 10
Brand24
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Score 8.5 out of 10
Enterprises
Sprout Social
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iReviewReputation.com
Likelihood to Recommend
-
(0 ratings)
8.9
(8 ratings)
User Testimonials
iReviewReputation.com
Likelihood to Recommend
The Social Plus Holding
No answers on this topic
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
Verified User
Anonymous
Read full review
Pros
The Social Plus Holding
No answers on this topic
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
Matthew Costanzo | TrustRadius Reviewer
Matthew Costanzo
Digital Marketing Manager
Read full review
Cons
The Social Plus Holding
No answers on this topic
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
SS
Sara Schleske
Marketing
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Alternatives Considered
The Social Plus Holding
No answers on this topic
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
Verified User
Anonymous
Read full review
Return on Investment
The Social Plus Holding
No answers on this topic
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
Vilen Vlasov | TrustRadius Reviewer
Vilen Vlasov
Local Marketing Manager
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ScreenShots

iReview Screenshots

Screenshot of Main screen and dashboardScreenshot of the dashboard where iReview lets users create a URL based on a business's name. Under tools the Review Page feature helps edit the page, users can add more buttons, change the button’s color so it matches the color of the business, add the platforms that will receive reviews, as well; as edit the URLScreenshot of a URL created based on a business's name. Once the Review Page is created, clients will be able to access and leave reviews from an edited Review Page. If someone wants to send a bad review, they instead contacting the business, which filtrates all bad reviews from other review platforms like Google and Facebook, etc.Screenshot of Listings: iReview helps manage scores on all review platforms. The higher the score the higher a business is listed. This score reveals how present and accurate listings are across the web. Adding or removing sources will affect the business's score, a high score on most of the review platforms helps a business rank higher on search as opposed to the competition.Screenshot of Analysis Report: From iReview's reports, the user can see what are the most used words and phrases from customers, and analyze the most used keywords and phrases from customers. Keywords and Phrases can be divided into positive and negative based on the reviews received and the ratings that they possessed. The user can check which keyword or phrase is being used in negative reviews the most. Making customers happy and receiving 5-star reviews from them is a win-win situation.