Jira Work Management vs. Remember the Milk

Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.

Incentivized

I think Remember the Milk is a great tool for managing tasks and information. However, it depends on what the person is looking for. If you are looking for just a simple task management tool without any bells and whistles, this may be a lot, as it has a lot of advanced features (and even more if you go pro). If you are looking for a more robust task management tool with the option to add priorities, tags, categories, and assign tasks to others, this may be more suited for this. It is also helpful for managing lists like shopping lists or project lists.

Incentivized

• Provide a roadmap of all epics
• Provide a backlog in which you can see all the possible work to be done to create your sprint plan
• Have all our projects within reach
• Have a dashboard with editable columns to manage your work
• Be able to filter by person
• Be able to see past sprints

• Mobile App
• Quickly enter new tasks
• Reminders

Incentivized

• More clarification on where to find useful tools and resources for new users.
• Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
• The ability to customize the dashboard/home page to fit the needs of individuals could use some work.

Incentivized

• It does what I need it to do.

Incentivized

As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity

Incentivized

I have had few reasons to call support, the only reason was over a billing issue and they resolved the issue quickly,.

Incentivized

The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.

Incentivized

Google Tasks is a much simpler task-keeping interface, and I use it for the most important tasks on my phone. It does not offer tags, priorities, or distinguish between lists/tasks. It does let me star tasks, but does not let me determine the priority levels. I can also move tasks to different lists, but they can be hard to manage if there are too many, so I generally do not use this feature. For me, Google Tasks is ideal for very simple "I need to write this down" type tasks that are of high priority. It is not a good brain dumping tool because tasks can easily get lost. This is more for those nagging tasks that I want to do and make sure there is an appropriate alarm for. It also integrates well with my Android home screen. However, when I have lots of tasks I want to categorize, or I do want to do more of a brain dump type thing, I think Remember the Milk is far better. I can have more control over priorities, tags, assigning tasks to others, and other robust features.

Incentivized

• For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
• Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.

Incentivized

• Saved multiple hours each week per user

Incentivized