Khoros Care vs. Welcome Commerce
Khoros Care vs. Welcome Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
Welcome Commerce | N/A | Welcome is live chat software for eCommerce brands. It enables users to chat with shoppers on their eCommerce site in order to answer questions and provide additional product information, with the ultimate goals of increasing conversion and purchase size, and decreasing returns. | N/A |
Khoros Care | Welcome Commerce | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | Welcome Commerce | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
Khoros Care | Welcome Commerce | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | Welcome Commerce | |
---|---|---|
Likelihood to Recommend | 7.7 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | Welcome Commerce | |
---|---|---|
Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Pros | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Cons | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Scalability | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Welcome Commerce No answers on this topic |
ScreenShots | Khoros Care Screenshots |