Klaxoon vs. Miro

Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.

Incentivized

Miro is the best suited for planning the Program Increment, Iteration, and Retrospective of the software development. It can be used very effectively when we have a large set of data that can be represented very easily. And I cannot think of any scenario where it would be inappropriate to use.

Incentivized

• There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence.
• Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them.
• Blackboard principle, confidentiality of contributions

Incentivized

• Laying out a roadmap or strategy for an innovation workshop or program.
• Wireframing a new product concept or idea.
• Developing a user story or customer journey map.
• Creating a list of ideas or topics to focus on for an important project.

Incentivized

• From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey.
• I personally had troubled organizing some of the boards to have the data from them exported in a nice way.
• Hard to find more negative sides, but more templates for more use cases would always be nice :-)

Incentivized

• The more sticky notes I use on my calendar, the longer it has been taking to load. That is understandable since that's a lot of content, but I imagine that's something long-time users will always run into as they do more on a board. Need more robust servers?
• More stickers would be fun! I use them to mark tasks as complete, and I get bored using the same ones over and over again.
• I primarily use the calendar template, and the one I used last year disappeared. I've changed to a different one for this year, but I'd like more choice of calendar templates specifically. I only found one last time I looked.

Incentivized

Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.

Incentivized

It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.

Incentivized

I have never had a problem with the availability

Incentivized

Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.

Incentivized

I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool

Incentivized

Not applicable as never had in person training

Incentivized

Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.

Incentivized

My supervisor was the one that implemented it. In all honesty it was just dropped in my lap one day and I was expected to use it. I am fairly good with figuring these things out and Miro is super intuitive so I did not have any problems but there really wasn't much more than that.

Incentivized

we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment. Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards. MURAL is a different concept and lags behind Klaxoon in terms of workspace.

Incentivized

Miro is a lot faster than MURAL, and I appreciate the fact color options are more limited - so your output in Miro always looks nicer than your output in MURAL. I believe Miro also has more/better export features than MURAL, as far as I remember. In any case, I have not regularly used MURAL for about two years now - and that is because Miro has overtaken them in many different ways.

Incentivized

The product is being used across the company and still no issues with the same.

Incentivized

• Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want.
• It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys.
• we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way.

Incentivized

• Improved productivity.
• Improved collaboration.
• Time-saving vs. using several other tools to accomplish similar outcomes i.e. using MS Project, Sharepoint, and waiting for people to return files after making updates. They get hung up on someone's desktop and everyone is waiting for their turn. This never happens with Miro!

Incentivized