Kustomer vs. MyMedLeads
Kustomer vs. MyMedLeads
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
MyMedLeads | N/A | MyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action and eliminate tedious processes, like creating follow-up lists, tracking response time, sending marketing emails, recall messages, and patient reminders. ROI tracking tools quantify the financial value of each marketing investment… | N/A |
Kustomer | MyMedLeads | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | MyMedLeads | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | MyMedLeads | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Sales Force Automation |
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Marketing Automation |
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CRM Project Management |
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Security |
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Kustomer | MyMedLeads | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | MyMedLeads | |
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Likelihood to Recommend | 9.0 (38 ratings) | 1.0 (1 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | 1.0 (1 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | 8.0 (1 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | MyMedLeads | |
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Likelihood to Recommend | Kustomer, LLC | MyMedLeads |
Pros | Kustomer, LLC | MyMedLeads |
Cons | Kustomer, LLC | MyMedLeads |
Likelihood to Renew | Kustomer, LLC | MyMedLeads No answers on this topic |
Usability | Kustomer, LLC | MyMedLeads |
Reliability and Availability | Kustomer, LLC | MyMedLeads No answers on this topic |
Performance | Kustomer, LLC | MyMedLeads No answers on this topic |
Support Rating | Kustomer, LLC | MyMedLeads |
In-Person Training | Kustomer, LLC | MyMedLeads No answers on this topic |
Online Training | Kustomer, LLC | MyMedLeads No answers on this topic |
Implementation Rating | Kustomer, LLC | MyMedLeads No answers on this topic |
Alternatives Considered | Kustomer, LLC | MyMedLeads No answers on this topic |
Scalability | Kustomer, LLC | MyMedLeads No answers on this topic |
Return on Investment | Kustomer, LLC | MyMedLeads |
ScreenShots | Kustomer Screenshots |