TargetX, from Liaison vs. Slate for Admissions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 9.9 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Slate for Admissions
Score 8.8 out of 10
N/A
Slate is a platform for admissions and enrollment management, student success, and alumni/advancement, from Technolutions in New Haven. Designed and developed exclusively for higher education, Slate by Technolutions supports the student and donor lifecycle, and provides a unified interface to CRM, outreach and communications, travel management, online applications, online reading, student success and retention, and alumni and donor engagement.N/A
Pricing
TargetX, from LiaisonSlate for Admissions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonSlate for Admissions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TargetX, from LiaisonSlate for Admissions
Top Pros
Top Cons
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User Ratings
TargetX, from LiaisonSlate for Admissions
Likelihood to Recommend
7.5
(3 ratings)
9.2
(9 ratings)
Usability
-
(0 ratings)
7.2
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
TargetX, from LiaisonSlate for Admissions
Likelihood to Recommend
Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Technolutions
I would recommend Slate, by Technolutions for any higher education institution, big or small. Though there is a higher cost associated with Slate than most other options, it's well worth the price. The level of detail that you're able to gather, maintain, and query on within your student data is far beyond anything I've experienced with other systems. These insights help you pinpoint areas for action and improvement so that you can pivot when necessary, helping you reach your enrollment goals quicker and more efficiently.
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Pros
Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Technolutions
  • Managing contacts.
  • Smart communications (drip email campaigns).
  • Real-time data management.
  • End-to-end control of product (or instance of).
  • Allows for easy to implement segmentation via smart rules and queries (data sets).
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Cons
Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Technolutions
  • Being able to have students register at an event without needing a wifi network
  • Easier way to update records for individuals who move to a different organization
  • Being able to start an application first without needing to immediately set up a user name and password.
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Usability
Liaison
No answers on this topic
Technolutions
It's incredibly usable and easy to figure out. It's modern and does exactly what we need for it to do
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Support Rating
Liaison
No answers on this topic
Technolutions
While I do wish they had actual representatives that we able to come to you for trainings for implementation and new users, I understand that a big draw is the money that is saved by instead investing in knowledgebase, which is it's online tutorials for different functions of Slate.
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Alternatives Considered
Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Technolutions
We had been on Recruitment Plus- it has been sunsetted, so we were forced to move. I also looked at Fire Engine Red. Slate seemed far and away the most robust CRM/Admissions solution.
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Return on Investment
Liaison
  • Increases in enrollment!
  • More efficient funnel
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Technolutions
  • We aren't really a business, per se, but a nonprofit university. However, Slate[, by Technolutions] does allow us to easily sort applications into categories for different departments to review. And it provides a clear trail of who is looking at various documents when--and how long it takes to process them.
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