What users are saying about
12 Ratings
15 Ratings
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Score 9.3 out of 100
12 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Little Green Light

I LOVE Little Green Light! I was part of my old org's transition to this database, then I consulted a nonprofit and supported their transition to Little Green Light. Then, I started with my current org 2 years ago and moved us over. It's by far the best donor database I've used.
Emily Westlake, MNPL | TrustRadius Reviewer

Salsa CRM

Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team. I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
Austin Johnson | TrustRadius Reviewer

Pros

Little Green Light

  • Saves time and steps when receiving, categorizing, and acknowledging donations.
  • It is a powerful relational database with the flexibility to view information in many different ways.
Bonnie Hammond | TrustRadius Reviewer

Salsa CRM

  • User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
  • Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
  • CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
  • Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
Doris Parker | TrustRadius Reviewer

Cons

Little Green Light

  • The mobile site is nonexistent - Not usually a major problem but can be when trying to access information away from a computer.
  • Support is only via email and to get a good response you need to have precise questions.
Anonymous | TrustRadius Reviewer

Salsa CRM

  • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
  • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
  • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Little Green Light

No score
No answers yet
No answers on this topic

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
It suits all of our needs.
Anonymous | TrustRadius Reviewer

Usability

Little Green Light

No score
No answers yet
No answers on this topic

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
Anonymous | TrustRadius Reviewer

Support Rating

Little Green Light

Little Green Light 8.7
Based on 15 answers
They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.
Anonymous | TrustRadius Reviewer

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Little Green Light

LGL is significantly less expensive with higher functionality, easier for more users to access, and has more information easily viewable without pulling a formal report.
Megan Farkas | TrustRadius Reviewer

Salsa CRM

I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
Anonymous | TrustRadius Reviewer

Return on Investment

Little Green Light

  • Email communication has improved with our donors because they feel the email is addressed just to them.
  • We've been able to improve our donor management to include gift management and pledges.
Sheri Rettew | TrustRadius Reviewer

Salsa CRM

  • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
  • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
  • We've sold more tickets to our fundraising events with an improved event management system.
Kalyn Hoffman | TrustRadius Reviewer

Screenshots

Pricing Details

Little Green Light

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Little Green Light Editions & Modules

Edition
Tier 1$39/mo OR $421 per year when paid annually (10% savings)1
Tier 2$49/mo OR $529 per year when paid annually (10% savings)2
Tier 3$59/mo OR $637 per year when paid annually (10% savings)3
Tier 4$69/mo OR $745 per year when paid annually4
  1. Up to 2,500 constituents
  2. Up to 5,000 constituents
  3. Up to 10,000 constituents
  4. Up to 20,000 constituents
Additional Pricing Details
Over 20,000 constituent records? Add $10/mo or $108/yr for each additional 10,000 records.

Salsa CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Salsa CRM Editions & Modules

Additional Pricing Details

Add comparison