HelpDesk vs. SAP Service Cloud
HelpDesk vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpDesk | N/A | From LiveChat, HelpDesk is a ticketing solution that customer support teams can use to optimize their communication with customers. HelpDesk's collaboration tools help teams to limit their efforts and multiply their results. HelpDesk aims to foster teamwork and simplifies the customer support process. Teams can use tagging and adding private notes to cooperate faster. All the tickets are structured in one platform. HelpDesk also provides data encryption to increase its security level.… | $19 per agent/month | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
HelpDesk | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HelpDesk | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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HelpDesk | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpDesk | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (42 ratings) |
HelpDesk | SAP Service Cloud | |
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Likelihood to Recommend | LiveChat No answers on this topic | SAP |
Pros | LiveChat No answers on this topic | SAP |
Cons | LiveChat No answers on this topic | SAP |
Likelihood to Renew | LiveChat No answers on this topic | SAP |
Support Rating | LiveChat No answers on this topic | SAP |
Alternatives Considered | LiveChat No answers on this topic | SAP |
Return on Investment | LiveChat No answers on this topic | SAP |
ScreenShots | HelpDesk Screenshots |