Likelihood to Recommend MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.
Read full review Optimizely Content Marketing Platform is great for working cross functionally which is often done on an integrated marketing team. It gives all the necessary collaborators visibility that is customizable to their level of involvement. I love that you can "watch" or keep an eye on assets while keeping a to-do list within the task manager.
Read full review Pros I love that we can add keywords. It makes finding assets very easy. I love the fact we can make lightboxes. It makes sending assets to different people easy. They are always adding more features to MediaValet to make it better. I love that we're not limited to which types of files we can upload to MediaValet. Read full review Customer Service: They'll contact you with a "we're looking at your issue" email within the hour, even on weekends and holidays. Beyond solving your issues/problems with the software, they'll also follow up later to make sure you don't have additional associated issues. Live Analytics: You're given a snapshot of how your blog content is doing at any point in time, since they've been tracking your posts/content. You can compare this month's traffic to last year's trafffic during this same month. Other data points include: Unique Visitors, Average Attention Time, Pageviews, Engagement Rate, etc...and you'll even get referral traffic source. There's much more that I'm leaving out here. CMP User Interface (UI): Love the easy to use interface to upload blog posts, to use for editing and publishing content, and broadcasting social shares. Besides easily identifiable icons, you can create/edit content in the WYSIWYG or use the html view to make sure everything looks exactly how you prefer. Another cool thing is that the CMP auto-embeds live links of social updates (like Youtube, Twitter, Instagram) for more dynamic blog posts. Mai Le Content Marketing Specialist
Read full review Cons More flexibility/features when using Lightboxes Replace an old version of an asset with a newer one without having to check-out, then check-in Sharing an asset or a set of assets via a share link -- would be great to generate shorter, dynamic URLs for sharing as opposed to the longer string URLs it currently generates Read full review Remove the preview option when clicking once. It'll be nicer if we click and being provided with both options instead. Provide the option to download an entire folder of docs without entering to the folder itself. 'Watch' option for specific docs, not just for folders... Read full review Likelihood to Renew It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
Read full review Usability New staff is able to use our DAM with an hour of training.
Read full review I like to start by reading the brief to understand a task, downloading the content & reviewing my steps; I use the comments a lot if I need clarification & the library if I need to find similar existing content that can be reused or modified. I also often copy tasks if similar work is undertaken to ensure consistency.
Read full review Support Rating The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
Read full review The NewsCred team is very responsive and helpful with any technical issues.
Read full review Implementation Rating I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
Read full review Alternatives Considered Asset sharing and organization is better, more user friendly, and more appealing within MediaValet. The layout and flexibility give these portals a much more professional look and feel. Both internally and externally we have appreciated the output of these specific portals much more than what we had been attempting to share with these other programs.
Read full review We started with
DivvyHQ and moved to Welcome for reasons that I cannot remember at this time. The migration was a couple of years ago now. I enjoyed both tools, but I do think Welcome makes it easier to track workflows, edits, and comments specifically. These are all key elements when dealing with content and it has made a huge difference.
Read full review Return on Investment While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed. I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time. As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets. Read full review Marketing Teams can show the volume of work they produce Input forms mean we are getting all the details we need up front (saves hours per month) Users can prioritize and plan to make sure they are working on the right content at the right time Read full review ScreenShots Optimizely Content Marketing Platform Screenshots