TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    Microsoft Dynamics SLQuickBooks Online
    Editions & Modules
    No answers on this topic
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics SLQuickBooks Online
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics SLQuickBooks Online
    Considered Both Products
    Microsoft
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    129 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    117 Answers
    Features
    Microsoft Dynamics SLQuickBooks Online
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Pay calculation9.62 Ratings8.0114 Ratings
    Direct deposit files9.01 Ratings8.1105 Ratings
    Benefit plan administration00 Ratings6.962 Ratings
    Salary revision and increment management00 Ratings7.778 Ratings
    Reimbursement management00 Ratings7.784 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    API for custom integration6.06 Ratings6.996 Ratings
    Plug-ins6.04 Ratings7.198 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Single sign-on capability7.49 Ratings8.3156 Ratings
    Role-based user permissions10.09 Ratings8.1181 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Dashboards8.06 Ratings8.1204 Ratings
    Standard reports8.010 Ratings8.3211 Ratings
    Custom reports8.010 Ratings7.7195 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Accounts payable6.011 Ratings8.6200 Ratings
    Accounts receivable6.08 Ratings8.6217 Ratings
    Global Financial Support6.02 Ratings6.441 Ratings
    Primary and Secondary Ledgers6.63 Ratings7.972 Ratings
    Journals and Reconciliations3.04 Ratings8.5146 Ratings
    Configurable Accounting8.03 Ratings7.789 Ratings
    Standardized Processes6.03 Ratings8.6108 Ratings
    Cash management00 Ratings7.9198 Ratings
    Bank reconciliation00 Ratings9.0223 Ratings
    Expense management00 Ratings8.2206 Ratings
    Time tracking00 Ratings6.998 Ratings
    Fixed asset management00 Ratings7.798 Ratings
    Multi-currency support00 Ratings7.549 Ratings
    Multi-division support00 Ratings7.180 Ratings
    Regulations compliance00 Ratings7.979 Ratings
    Electronic tax filing00 Ratings8.0118 Ratings
    Self-service portal00 Ratings7.3126 Ratings
    Intercompany Accounting00 Ratings7.672 Ratings
    Localizations00 Ratings7.855 Ratings
    Enterprise Accounting00 Ratings7.062 Ratings
    Centralized Rules Framework00 Ratings7.560 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Inventory tracking5.06 Ratings6.685 Ratings
    Location management6.03 Ratings7.254 Ratings
    Automatic reordering00 Ratings6.947 Ratings
    Manufacturing module00 Ratings6.537 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Pricing6.03 Ratings7.991 Ratings
    Order entry3.04 Ratings7.787 Ratings
    Credit card processing7.02 Ratings8.3111 Ratings
    Cost of goods sold7.03 Ratings8.0110 Ratings
    Order Orchestration00 Ratings7.347 Ratings
    End-to-end order visibility00 Ratings7.750 Ratings
    Order exception Resolution00 Ratings7.443 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    QuickBooks Online
    -
    Ratings
    Billing Management6.02 Ratings00 Ratings
    Cash and Asset Management7.33 Ratings00 Ratings
    Travel & Expense Management5.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.32 Ratings00 Ratings
    Period Close6.04 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    QuickBooks Online
    -
    Ratings
    Budgeting and Forecasting7.33 Ratings00 Ratings
    Project Costing6.33 Ratings00 Ratings
    Cost Capture2.12 Ratings00 Ratings
    Capital Project Management8.01 Ratings00 Ratings
    Project Revenue Recognition2.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    6.3
    1 Ratings
    18% below category average
    QuickBooks Online
    -
    Ratings
    Award Lifecycle Management6.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    QuickBooks Online
    -
    Ratings
    Production Management6.01 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics SL and QuickBooks Online
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    QuickBooks Online
    -
    Ratings
    Inventory Planning6.01 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics SLQuickBooks Online
    Small Businesses
    Zoho One
    Score9.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics SLQuickBooks Online
    Likelihood to Recommend
    5.0
    (18 ratings)
    8.3
    (252 ratings)
    Likelihood to Renew
    5.4
    (8 ratings)
    9.6
    (27 ratings)
    Usability
    3.0
    (7 ratings)
    8.2
    (167 ratings)
    Availability
    9.9
    (2 ratings)
    9.0
    (6 ratings)
    Performance
    1.0
    (1 ratings)
    1.0
    (5 ratings)
    Support Rating
    9.5
    (4 ratings)
    9.9
    (70 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    10.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.4
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (2 ratings)
    Product Scalability
    1.4
    (2 ratings)
    2.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    Microsoft Dynamics SLQuickBooks Online
    Likelihood to Recommend
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
    Read full review
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
    Read full review
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
    Read full review
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
    Read full review
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
    Read full review
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
    Read full review
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
    Read full review
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
    Read full review
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
    Read full review
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
    Read full review
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
    Read full review
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard