Microsoft Teams vs Sococo | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 850 reviews and ratings

Score 7 out of 10

Based on 7 reviews and ratings

Feature Rating Comparison

Microsoft Teams

Sococo

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Microsoft Teams

Sococo

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Microsoft Teams

Sococo

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

It allows all of the documents for a project to be stored on the cloud and updated in real time, instead of on a network drive where changes are more difficult to track.
It allows teams to keep their communication and project files centralized, instead of in disparate places.

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Verified User

Professional in Product Management

E-Learning Company, 501-1000 employees

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Conference calls. No need for formal invites, excellent call quality and reliability.
Virtual rooms - see who's talking with who.
Instant chat - can also use Slack as a backend.

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Software Team Lead

Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees

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Cons

A taskbar widget that allows replies from right clicking the taskbar icon.
more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.

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Verified User

Professional in Finance and Accounting

Accounting Company, 51-200 employees

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On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.

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Verified User

Engineer in Engineering

Computer Software Company, 10,001+ employees

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Likelihood to Renew

Microsoft Teams 10.0

Based on 2 answers

Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.

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Verified User

Technician in Information Technology

Construction Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Microsoft Teams 7.3

Based on 29 answers

The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.

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Verified User

Engineer in Information Technology

Food & Beverages Company, 51-200 employees

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Sococo 7.0

Based on 1 answer

It was easy to use but still needs lots of improvement to collaborate with other tools

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Verified User

Administrator in Customer Service

Non-Profit Organization Management Company, 11-50 employees

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Support Rating

Microsoft Teams 7.6

Based on 107 answers

Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier

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Environmental Specialist II

Carnow Conibear & Assoc., Ltd.Environmental Services, 11-50 employees

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Sococo 6.0

Based on 1 answer

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

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Verified User

Administrator in Customer Service

Non-Profit Organization Management Company, 11-50 employees

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Alternatives Considered

Personally I'm not a fan of applications that try to do everything. I prefer software that are dedicated to one topic, for instance Adobe PhotoShop is a vast and complex solution for editing images.I think Teams offers comparable quality in terms of audio, video and text chat to software like Skype or Zoom. However, when compared to Jira for planning and Confluence for documentation, Teams doesn't even compete.

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Verified User

Account Manager in Customer Service

Computer Games Company, 10,001+ employees

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WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.

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Verified User

Engineer in Engineering

Computer Software Company, 10,001+ employees

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Return on Investment

Strong ROI- simple to use, makes inter-office communication simple.
Like the ease of use/layout of the iPhone app.
Great for video calling, screen shares, audio quality is great - saves time and hassle that can be found with many meeting software services.

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Verified User

Employee in Sales

Computer Software Company, 201-500 employees

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Sococo completely overcame the problem of staying in touch with remote development teams.
Enabled daily scrum meetings, sprint reviews, etc.
Helped keep everybody engaged in the project.

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Software Team Lead

Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Microsoft Teams Editions & Modules

Edition

Free	$0.00¹
Microsoft 365 Business Basic	$5.00¹
Microsoft 365 Business Standard	$12.50¹
Office 365 E3	$20.00¹

Per Month

Additional Pricing Details

Discounts are available for non profit organizations.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Sococo Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Microsoft Teams

Sococo

Microsoft Teams

Sococo

Microsoft Teams

Sococo

Microsoft Teams

Sococo

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