Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$10
per month per user
Pricing
Miro
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Miro
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Miro
Considered Both Products
Miro
Chose Miro
Enterprise grade, learning curve, SSO integration, security for teams' data/boards, and number of concurrent collaborators is where Miro was able to shine and partly why we suggested it over the other tools.
Chose Miro
OW is quite pricy in comparison to Miro and it doesn't provide nearly 1/3 of the value and ease of use that Miro does. Miro provides real-time collaboration tools which OW does not and serves more as a glorified notepad w/ some good tagging features.
Chose Miro
Miro offers aspects of all of these products. It's like the best parts of those products were mushed into this one.
Chose Miro
FigJam is much more underdeveloped compared to Miro and it is also more widely known. The free features are also better and the loading time is also faster with bigger sized boards.
Chose Miro
Miro seems more stable than Figma and the auto word spacing and fills features really do make it a more simple program.
Chose Miro
Miro offers more flexibility and a larger canvas compared to Visio, which is page-based and can make it difficult to maintain a smooth flow for a process.

In my current project, it was nice to be able to print out a working version on a roll of paper and not have a booklet of …
Chose Miro
We are switching to Figma at our organization. I don’t know the reasons why.
Chose Miro
I’m using Miro because it’s my organization's platform. I think Miro is similar but because I was exposed to MURAL first I appreciate the visuals and options and ease of use compared to Miro.
Chose Miro
Miro is visually appealing, very inviting, and easy to use for the most part. It has all the drawing tools to connect shapes, create aligned diagrams, change colors, establish a layout, and color them. You can quickly change font sizes. In our meetings, teammates are very …
Chose Miro
Miro is actively being pushed in my former workplace and my university. It is user-friendly, and I have been using it since the start. It has fast-tracked my team collaboration process, helped me with quick idea-generation processes, helped me with research organization, and …
Chose Miro
It is easier to understand and easier to use.
Chose Miro
draw.io is a dated collaborative diagramming product and is very limited in what you can do with it. Its saving and collaboration system is convoluted and frustrating to use. Miro's cloud-saving process requires no action from the user and just works out of the box. …
Chose Miro
Miro has an advantage in live collaboration over Lucid Chart - which is a software our company still uses from time to time in addition to Miro. For any collaborative flow charts/diagrams, we tend to use Miro.
Chose Miro
Miro has more capabilities. FigJam is sometimes easier to integrate bc our team uses Figma a lot. But Miro is better when expanding out to people outside our department.
Chose Miro
Miro helps me and my team more in the initial phases of a project. I do not like drawing freehand, so I prefer Miro over InVision.
Figma and Adobe XD I only utilize towards the end of the project when prototyping begins.
Chose Miro
Oh, Miro is much better. I like the brand color, its toolbox, and how easy it is to switch between a Mobile app and a laptop. Mural, as I remember, did not offer a fully functioning app back then. Maybe they do now. This makes me want to recheck the Mural and see how they have …
Chose Miro
Miro is the best culmination of these programs that I have used in the past, it’s fast, even at a ton of images and notes, and hasn’t failed me yet!
Chose Miro
Miro is far more intuitive and has a better UI and control experience. I have found it much easier to share access in Miro than other tools.
Chose Miro
I haven't used it much - but at first glance...seems to be an ok enough alternative to Miro - especially considering the cost
Top Pros
Top Cons
Best Alternatives
Miro
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
All AlternativesView all alternatives
User Ratings
Miro
Likelihood to Recommend
9.0
(4590 ratings)
Likelihood to Renew
9.1
(101 ratings)
Usability
8.1
(72 ratings)
Availability
8.8
(8 ratings)
Performance
8.8
(7 ratings)
Support Rating
6.4
(27 ratings)
Online Training
9.7
(4 ratings)
Implementation Rating
8.6
(3296 ratings)
Configurability
9.8
(3 ratings)
Ease of integration
7.5
(3642 ratings)
Product Scalability
9.0
(8 ratings)
Vendor post-sale
10.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
User Testimonials
Miro
Likelihood to Recommend
Miro
In JTBD terms, Miro is tackling a very upper-level job. It lets you do everything you could do with a notepad, a whiteboard, and even more conveniently than with physical prototypes. - Need to outline a migration plan for the new service - You need to describe the scheme of the service operation - You need to brainstorm the team
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Pros
Miro
  • Allows a presenter to explain a concept quickly with a few utilities like sticky notes, shapes and arrows
  • Color codes on a digital white board to represent teams or people to have all voices "heard" / represented during a collaboration session
  • Zoom in and out to capture months worth of work in one space allowing you to easily move from various sections and revisit without hopping from tabs or various files
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Cons
Miro
  • It's so difficult to know what I'm entitled to with my license, especially if I'm accessing a board through someone else's link. I believe I have an enterprise license and own/edit more than three boards. My team has more than three boards. All of a sudden, I'm flagged as having a free version, and one of my boards is locked as "read-only." I have no idea what to do to restore my entitlement. I've logged out and logged back in.
  • Using projects to manage multiple boards is good, but somehow, the dashboard feels like a mess. It's not clear who on my team is actively doing what on which board. I'm not suggesting a new scheme; I'm just saying the current scheme isn't very good.
  • I hate not knowing the terms of my account, who my team is, and where it's all managed. Frustrating!
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Likelihood to Renew
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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Usability
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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Online Training
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Miro
There was not enough training for users to understand all the key features. The rollout was very high-level, but when users are expected to start adopting it, you have to ensure they are given the proper tools to do so. Miro is a great tool, and proper training is key to adoption.
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Alternatives Considered
Miro
I'm not a UX pro, but for my needs, Miro blew away the competition for two main reasons. First, Miro is so incredibly easy to get set up with and get running. It's not intimidating to use and it's easy for anyone on my team to just jump in and collaborate with me (even those adverse to technology). Secondly, it's easy to collaborate with others who don't have a license. A lot of other whiteboard tools require that even if I just want to share something with you (even without editing rights), you must have a license to even view. It's super challening when I have high stakes stakeholders I want to share something I build in a whiteboard app but I know it's going to be clunky for them to have to log in/sign up.
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Scalability
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
Miro
  • We're able to collaborate remotely as if we had a big wall with a lot of sticky notes, avoiding costly travel to offsite locations. ($350 per day)
  • Meetings flow more efficiently when we use the timer, helping us to stick to the meeting agenda and avoiding distractions.
  • We can save our work and return to it, without having to refer to a picture of a whiteboard that is hard to read. This saves us from confusion and helps to keep collaboration going.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.