2 Ratings
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Score 9.3 out of 100
26 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

mRemoteNG

Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows.Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
Kevin Hull | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

mRemoteNG
8.7
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.9
Remote management of servers & workstations
mRemoteNG
9.0
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.6
Remote Active Directory® management
mRemoteNG
8.0
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.5
Multi-platform remote control
mRemoteNG
9.0
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
6.8
Screen sharing
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.8
File transfer
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.2
Instant message
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.3
Secure remote access with Smart Card authentication
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2
Access to sleeping/powered-off computers
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
6.3
Over-the-Internet remote session
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2
Initiate remote control from mobile
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
5.6
Centralized management dashboard
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
9.1
Session record
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.6
Annotations
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.5
Monitoring and Alerts
mRemoteNG
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
8.2

Pros

mRemoteNG

  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Easy to use remote support.
  • Easily and securely access sensitive systems.
  • Easily set-up our end users with the ability to remote access to their own desktops as needed.
Anonymous | TrustRadius Reviewer

Cons

mRemoteNG

  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
Anonymous | TrustRadius Reviewer

Support Rating

mRemoteNG

Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

No answers on this topic

Alternatives Considered

mRemoteNG

mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
Anonymous | TrustRadius Reviewer

Return on Investment

mRemoteNG

  • Unquantifiable, really. It has definitely saved me time, and while each day it might not be much, over the course of a year I'm sure it has made an impact to my productivity level overall.
John Robinson | TrustRadius Reviewer

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

  • Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
  • Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

mRemoteNG

Pricing Details

mRemoteNG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Take Control (formerly SolarWinds MSP Anywhere)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

mRemoteNG
9.0
SolarWinds Take Control (formerly SolarWinds MSP Anywhere)
7.9

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