15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.1 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Radial Omnichannel Technology

Support, will help with implementation and throughout the client to company relationship
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Radial Omnichannel Technology
Product catalog & listings
Netsuite SuiteCommerce
6.9
Radial Omnichannel Technology
Product management
Netsuite SuiteCommerce
7.9
Radial Omnichannel Technology
Product variations
Netsuite SuiteCommerce
5.0
Radial Omnichannel Technology
Website integration
Netsuite SuiteCommerce
8.0
Radial Omnichannel Technology
Visual customization
Netsuite SuiteCommerce
7.9
Radial Omnichannel Technology

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Radial Omnichannel Technology
Checkout user experience
Netsuite SuiteCommerce
9.0
Radial Omnichannel Technology

Online Payment System

Netsuite SuiteCommerce
9.0
Radial Omnichannel Technology
eCommerce security
Netsuite SuiteCommerce
9.0
Radial Omnichannel Technology

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Radial Omnichannel Technology
Order processing
Netsuite SuiteCommerce
10.0
Radial Omnichannel Technology
Inventory management
Netsuite SuiteCommerce
10.0
Radial Omnichannel Technology
Shipping
Netsuite SuiteCommerce
9.0
Radial Omnichannel Technology

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Radial Omnichannel Technology

  • Support is the best
  • Deliverability Support/ISP relationships
  • Ease of use - powerful tool
Anonymous | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Radial Omnichannel Technology

  • Potentially a mobile app for businesses/companies to update on the fly (ease of accessibility)
  • At times support if [dealing with a] small project, it can take awhile with additional mone - although money to scale less than competitors
Anonymous | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Radial Omnichannel Technology

In the top 2Top for support costs (lowest)
Anonymous | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Radial Omnichannel Technology

  • Best support
  • Low CPM rates
  • High ROI tool to support marketing efforts.
Anonymous | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Radial Omnichannel Technology

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Radial Omnichannel Technology
9.0

Add comparison