What users are saying about
369 Ratings
2 Ratings
369 Ratings
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Score 7.1 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

PlanGuru

The ease with which one can design and project promotional incentives to drive sales for new products is impressive. Another useful features of this program is that companies can optimize revenue using predictive analytics.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
PlanGuru
8.0
Pay calculation
NetSuite
4.8
PlanGuru
7.0
Benefit plan administration
NetSuite
5.0
PlanGuru
9.0
Direct deposit files
NetSuite
5.0
PlanGuru
8.0
Salary revision and increment management
NetSuite
6.0
PlanGuru
8.0
Reimbursement management
NetSuite
6.0
PlanGuru
8.0

Customization

NetSuite
6.4
PlanGuru
8.0
API for custom integration
NetSuite
6.5
PlanGuru
8.0
Plug-ins
NetSuite
6.4
PlanGuru
8.0

Security

NetSuite
7.6
PlanGuru
8.0
Single sign-on capability
NetSuite
7.7
PlanGuru
8.0
Role-based user permissions
NetSuite
7.4
PlanGuru
8.0

Reporting & Analytics

NetSuite
6.3
PlanGuru
8.3
Dashboards
NetSuite
6.5
PlanGuru
8.0
Standard reports
NetSuite
6.2
PlanGuru
9.0
Custom reports
NetSuite
6.1
PlanGuru
8.0

General Ledger and Configurable Accounting

NetSuite
6.8
PlanGuru
8.0
Accounts payable
NetSuite
7.2
PlanGuru
8.0
Accounts receivable
NetSuite
7.3
PlanGuru
10.0
Global Financial Support
NetSuite
6.9
PlanGuru
7.0
Primary and Secondary Ledgers
NetSuite
7.7
PlanGuru
8.0
Intercompany Accounting
NetSuite
6.8
PlanGuru
8.0
Localizations
NetSuite
7.7
PlanGuru
7.0
Journals and Reconciliations
NetSuite
6.9
PlanGuru
8.0
Enterprise Accounting
NetSuite
7.6
PlanGuru
8.0
Configurable Accounting
NetSuite
7.6
PlanGuru
8.0
Centralized Rules Framework
NetSuite
5.8
PlanGuru
9.0
Standardized Processes
NetSuite
7.7
PlanGuru
8.0
Cash management
NetSuite
PlanGuru
8.0
Bank reconciliation
NetSuite
PlanGuru
8.0
Expense management
NetSuite
PlanGuru
9.0
Time tracking
NetSuite
PlanGuru
8.0
Fixed asset management
NetSuite
PlanGuru
8.0
Multi-division support
NetSuite
PlanGuru
7.0
Regulations compliance
NetSuite
PlanGuru
8.0
Electronic tax filing
NetSuite
PlanGuru
7.0
Self-service portal
NetSuite
PlanGuru
8.0

Inventory Management

NetSuite
5.4
PlanGuru
8.0
Inventory tracking
NetSuite
6.1
PlanGuru
8.0
Automatic reordering
NetSuite
5.4
PlanGuru
8.0
Location management
NetSuite
5.5
PlanGuru
8.0
Manufacturing module
NetSuite
4.6
PlanGuru
8.0

Order Management

NetSuite
6.7
PlanGuru
8.1
Pricing
NetSuite
6.7
PlanGuru
8.0
Order entry
NetSuite
6.1
PlanGuru
8.0
Credit card processing
NetSuite
7.1
PlanGuru
7.0
Cost of goods sold
NetSuite
6.9
PlanGuru
9.0
Order Orchestration
NetSuite
6.8
PlanGuru
9.0
End-to-end order visibility
NetSuite
6.9
PlanGuru
8.0
Order exception Resolution
NetSuite
6.1
PlanGuru
8.0

Subledger and Financial Process

NetSuite
6.8
PlanGuru
Automated Invoice Processing
NetSuite
7.2
PlanGuru
Shared Services Payments
NetSuite
6.4
PlanGuru
Billings Management
NetSuite
6.8
PlanGuru
Customer Receipt Applications
NetSuite
6.8
PlanGuru
Customer Collections
NetSuite
7.2
PlanGuru
Revenue Recognition
NetSuite
7.6
PlanGuru
Cash Management
NetSuite
6.5
PlanGuru
Asset Management
NetSuite
5.8
PlanGuru
Travel & Expense Management
NetSuite
6.8
PlanGuru
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
PlanGuru
Period Close
NetSuite
7.6
PlanGuru
Transactions Tax
NetSuite
6.8
PlanGuru
Subledger Reconciliations
NetSuite
6.7
PlanGuru
3rd Party Accounting Systems
NetSuite
5.5
PlanGuru

Project Financial Management

NetSuite
6.1
PlanGuru
Budgeting and Forecasting
NetSuite
5.5
PlanGuru
Project Costing
NetSuite
6.3
PlanGuru
Cost Capture
NetSuite
6.6
PlanGuru
Capital Project Management
NetSuite
6.8
PlanGuru
Customer Invoicing
NetSuite
6.6
PlanGuru
Customer Contract Compliance
NetSuite
7.3
PlanGuru
Project Revenue Recognition
NetSuite
6.0
PlanGuru
Project Financial Performance Analysis
NetSuite
6.2
PlanGuru
Project Financials Dashboard
NetSuite
5.8
PlanGuru
Real-time Financial Reporting
NetSuite
6.3
PlanGuru
Embedded Business Intelligence
NetSuite
4.7
PlanGuru
Project Planning Collaboration
NetSuite
4.8
PlanGuru

Project Execution Management

NetSuite
6.1
PlanGuru
Project Planning and Scheduling
NetSuite
5.0
PlanGuru
Project Manager Dashboard
NetSuite
4.7
PlanGuru
Resource Manager Dashboard
NetSuite
4.4
PlanGuru
Task Insight for Project Managers
NetSuite
6.0
PlanGuru
Project Manager Mobile Functionality
NetSuite
6.6
PlanGuru
Team Member Task Collaboration
NetSuite
6.0
PlanGuru
Team Member Mobile Functionality
NetSuite
6.6
PlanGuru
Project Candidate Search
NetSuite
6.4
PlanGuru
Project Candidate Comparison and Analysis
NetSuite
6.4
PlanGuru
Defineable Resource Pools
NetSuite
6.4
PlanGuru
Defineable Resource Pools
NetSuite
6.4
PlanGuru
Talent Profiles
NetSuite
5.9
PlanGuru
Real-Time Project Reporting
NetSuite
6.4
PlanGuru
Absence Management
NetSuite
7.0
PlanGuru
Product Lifecycle Management
NetSuite
7.0
PlanGuru

Grants Management

NetSuite
6.5
PlanGuru
Award Lifecycle Management
NetSuite
6.7
PlanGuru
Spending Control
NetSuite
6.7
PlanGuru
Indirect Cost Management
NetSuite
6.7
PlanGuru
Billing
NetSuite
5.8
PlanGuru

Procurement

NetSuite
6.6
PlanGuru
Sourcing Team Collaboration
NetSuite
7.2
PlanGuru
Sourcing Analysis
NetSuite
6.5
PlanGuru
Bids Analyzed and Compared
NetSuite
6.5
PlanGuru
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
PlanGuru
Contract Authoring
NetSuite
6.1
PlanGuru
Contract Compliance Management
NetSuite
6.1
PlanGuru
Contract History
NetSuite
6.1
PlanGuru
Contract Renewal Automation
NetSuite
6.0
PlanGuru
Contract Repository
NetSuite
6.0
PlanGuru
Contract Standardization and Enforcement
NetSuite
6.0
PlanGuru
Electronic Signatures
NetSuite
6.5
PlanGuru
Invoice Automated Matching
NetSuite
6.5
PlanGuru
Purchasing Risk and Compliance Management
NetSuite
6.5
PlanGuru
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
PlanGuru
Spend Compliance Management
NetSuite
7.7
PlanGuru
Supplier Assessment
NetSuite
7.0
PlanGuru
Supplier Communication and Collaboration
NetSuite
7.2
PlanGuru
Supplier Management
NetSuite
7.8
PlanGuru
Supplier Portal
NetSuite
7.0
PlanGuru

Risk Management

NetSuite
6.7
PlanGuru
Risk Repository
NetSuite
7.0
PlanGuru
Control Management
NetSuite
6.4
PlanGuru
Control Mapping
NetSuite
6.4
PlanGuru
Control Efficiency Assessments
NetSuite
6.4
PlanGuru
Automated Control Assessments
NetSuite
6.4
PlanGuru
Assessment Capture
NetSuite
7.0
PlanGuru
Issue Detection
NetSuite
7.0
PlanGuru
Automatic Notification
NetSuite
7.0
PlanGuru
Remediation and Certification
NetSuite
6.4
PlanGuru

Logistics

NetSuite
4.2
PlanGuru
Transportation Planning and Optimization
NetSuite
4.2
PlanGuru
Transportation Sourcing Management
NetSuite
4.2
PlanGuru
Transportation Process Integration
NetSuite
5.0
PlanGuru
Transportation Execution Management
NetSuite
4.1
PlanGuru
Freight Payment Automation
NetSuite
4.1
PlanGuru
Trade Management
NetSuite
3.6
PlanGuru
Trade Regulatory Compliance Management
NetSuite
6.0
PlanGuru
Customs Entry Management
NetSuite
4.1
PlanGuru
Customs Document Management
NetSuite
3.4
PlanGuru
Customs Document Collaboration
NetSuite
3.1
PlanGuru
Fulfillment Management
NetSuite
3.8
PlanGuru
Inventory Visibility
NetSuite
5.0
PlanGuru
Warehouse Workforce Management
NetSuite
4.4
PlanGuru

Manufacturing

NetSuite
5.2
PlanGuru
Production Process Design
NetSuite
4.9
PlanGuru
Supply Chain Business Flows
NetSuite
4.1
PlanGuru
Production Management
NetSuite
4.1
PlanGuru
Contracted Manufacturing Management
NetSuite
3.9
PlanGuru
Configuration Management
NetSuite
7.7
PlanGuru
Work Definition
NetSuite
3.5
PlanGuru
Work Execution
NetSuite
4.5
PlanGuru
Advanced Fulfillment
NetSuite
7.3
PlanGuru
Manufacturing Costs
NetSuite
6.3
PlanGuru

Supply Chain

NetSuite
5.1
PlanGuru
Forecasting
NetSuite
4.7
PlanGuru
Inventory Planning
NetSuite
4.1
PlanGuru
Multi-tier Supply Chain Planning
NetSuite
6.8
PlanGuru
Performance Monitoring
NetSuite
4.8
PlanGuru

Product Lifecycle Management

NetSuite
4.7
PlanGuru
Ideation Management
NetSuite
4.6
PlanGuru
Requirements Management
NetSuite
7.0
PlanGuru
Proposal Management
NetSuite
3.6
PlanGuru
Innovation Portfolio Management
NetSuite
4.1
PlanGuru
Product Master Data Management
NetSuite
4.1
PlanGuru
Vendor Portal
NetSuite
4.7
PlanGuru
Project Portfolio Management
NetSuite
4.6
PlanGuru

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

PlanGuru

  • Allows for several different scenarios for the same company
  • Modification in specifications alterable
  • Allows for changes at any level with several criteria.
Anonymous | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

PlanGuru

  • High cost.
  • Limited scalability.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

PlanGuru

PlanGuru 7.0
Based on 1 answer
It hasn't really been a viable program for our office.
Anonymous | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

PlanGuru

PlanGuru 8.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

PlanGuru

PlanGuru 9.0
Based on 1 answer
Great tool for projections and forecasting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

PlanGuru

A must-have for all large corporations with intensive new product development programs to boost sales and revenue. It is better than others in terms of ease of operation and adaptability. The customer support lent to the buyers is excellent. All issues pertaining to the service or product are timely resolved.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

PlanGuru

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

PlanGuru

  • Improves business process agility.
  • Drives revenue growth.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PlanGuru

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
PlanGuru
8.0

Likelihood to Renew

NetSuite
8.0
PlanGuru
7.0

Usability

NetSuite
9.0
PlanGuru
8.0

Reliability and Availability

NetSuite
9.4
PlanGuru

Performance

NetSuite
7.7
PlanGuru

Support Rating

NetSuite
1.0
PlanGuru

In-Person Training

NetSuite
7.3
PlanGuru

Online Training

NetSuite
8.0
PlanGuru

Implementation Rating

NetSuite
7.3
PlanGuru
9.0

Scalability

NetSuite
8.4
PlanGuru

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