NetSupport DNA vs. ServiceNow IT Service Management
NetSupport DNA vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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NetSupport DNA | N/A | NetSupport DNA is an IT asset management (ITAM) solution for enterprises supporting device discovery, hardware inventory, software licensing and metering, and other features. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
NetSupport DNA | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
NetSupport DNA | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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NetSupport DNA | ServiceNow IT Service Management | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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NetSupport DNA | ServiceNow IT Service Management | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NetSupport DNA | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
NetSupport DNA | ServiceNow IT Service Management | |
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Likelihood to Recommend | NetSupport No answers on this topic | ServiceNow |
Pros | NetSupport No answers on this topic | ServiceNow |
Cons | NetSupport No answers on this topic | ServiceNow |
Likelihood to Renew | NetSupport No answers on this topic | ServiceNow |
Usability | NetSupport No answers on this topic | ServiceNow |
Reliability and Availability | NetSupport No answers on this topic | ServiceNow |
Performance | NetSupport No answers on this topic | ServiceNow |
Support Rating | NetSupport No answers on this topic | ServiceNow |
Online Training | NetSupport No answers on this topic | ServiceNow |
Implementation Rating | NetSupport No answers on this topic | ServiceNow |
Alternatives Considered | NetSupport No answers on this topic | ServiceNow |
Scalability | NetSupport No answers on this topic | ServiceNow |
Return on Investment | NetSupport No answers on this topic | ServiceNow |
ScreenShots |