What users are saying about
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Top Rated
27 Ratings
Nexthink
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Top Rated
27 Ratings
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Based on 27 reviews and ratings
Tableau Desktop
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Top Rated
2039 Ratings
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Based on 2039 reviews and ratings
Feature Set Ratings
BI Standard Reporting

Nexthink
Feature Set Not Supported
N/A

8.1
Tableau Desktop
81%
Tableau Desktop ranks higher in 3/3 features
Tableau Desktop ranks higher in 3/3 features
Pixel Perfect reports

N/A
0 Ratings

8.0
80%
137 Ratings
Customizable dashboards

N/A
0 Ratings

8.5
85%
163 Ratings
Report Formatting Templates

N/A
0 Ratings

7.9
79%
142 Ratings
Ad-hoc Reporting

Nexthink
Feature Set Not Supported
N/A

8.1
Tableau Desktop
81%
Tableau Desktop ranks higher in 4/4 features
Tableau Desktop ranks higher in 4/4 features
Drill-down analysis

N/A
0 Ratings

8.1
81%
156 Ratings
Formatting capabilities

N/A
0 Ratings

8.0
80%
159 Ratings
Integration with R or other statistical packages

N/A
0 Ratings

7.6
76%
120 Ratings
Report sharing and collaboration

N/A
0 Ratings

8.5
85%
155 Ratings
Report Output and Scheduling

Nexthink
Feature Set Not Supported
N/A

8.2
Tableau Desktop
82%
Tableau Desktop ranks higher in 5/5 features
Tableau Desktop ranks higher in 5/5 features
Publish to Web

N/A
0 Ratings

8.6
86%
146 Ratings
Publish to PDF

N/A
0 Ratings

8.4
84%
146 Ratings
Report Versioning

N/A
0 Ratings

7.9
79%
112 Ratings
Report Delivery Scheduling

N/A
0 Ratings

8.2
82%
119 Ratings
Delivery to Remote Servers

N/A
0 Ratings

7.8
78%
70 Ratings
Data Discovery and Visualization

Nexthink
Feature Set Not Supported
N/A

8.4
Tableau Desktop
84%
Tableau Desktop ranks higher in 3/3 features
Tableau Desktop ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

N/A
0 Ratings

8.7
87%
151 Ratings
Location Analytics / Geographic Visualization

N/A
0 Ratings

8.7
87%
146 Ratings
Predictive Analytics

N/A
0 Ratings

7.9
79%
123 Ratings
Access Control and Security

Nexthink
Feature Set Not Supported
N/A

8.4
Tableau Desktop
84%
Tableau Desktop ranks higher in 4/4 features
Tableau Desktop ranks higher in 4/4 features
Multi-User Support (named login)

N/A
0 Ratings

8.4
84%
136 Ratings
Role-Based Security Model

N/A
0 Ratings

8.3
83%
115 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings

8.6
86%
126 Ratings
Single Sign-On (SSO)

N/A
0 Ratings

8.5
85%
74 Ratings
Mobile Capabilities

Nexthink
Feature Set Not Supported
N/A

7.9
Tableau Desktop
79%
Tableau Desktop ranks higher in 3/3 features
Tableau Desktop ranks higher in 3/3 features
Responsive Design for Web Access

N/A
0 Ratings

7.9
79%
121 Ratings
Mobile Application

N/A
0 Ratings

7.8
78%
179 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings

8.0
80%
113 Ratings
Application Program Interfaces (APIs) / Embedding

Nexthink
Feature Set Not Supported
N/A

7.7
Tableau Desktop
77%
Tableau Desktop ranks higher in 6/6 features
Tableau Desktop ranks higher in 6/6 features
REST API

N/A
0 Ratings

7.8
78%
55 Ratings
Javascript API

N/A
0 Ratings

7.8
78%
49 Ratings
iFrames

N/A
0 Ratings

7.6
76%
47 Ratings
Java API

N/A
0 Ratings

7.3
73%
44 Ratings
Themeable User Interface (UI)

N/A
0 Ratings

7.7
77%
50 Ratings
Customizable Platform (Open Source)

N/A
0 Ratings

8.1
81%
44 Ratings
Attribute Ratings
- Nexthink is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.1
Nexthink
91%
12 Ratings

8.6
Tableau Desktop
86%
191 Ratings
Likelihood to Renew

Nexthink
N/A
0 Ratings

8.9
Tableau Desktop
89%
39 Ratings
Usability

Nexthink
N/A
0 Ratings

8.8
Tableau Desktop
88%
66 Ratings
Availability

Nexthink
N/A
0 Ratings

8.0
Tableau Desktop
80%
20 Ratings
Performance

Nexthink
N/A
0 Ratings

6.1
Tableau Desktop
61%
18 Ratings
Support Rating

Nexthink
N/A
0 Ratings

8.0
Tableau Desktop
80%
74 Ratings
In-Person Training

Nexthink
N/A
0 Ratings

9.4
Tableau Desktop
94%
4 Ratings
Online Training

Nexthink
N/A
0 Ratings

8.0
Tableau Desktop
80%
4 Ratings
Implementation Rating

Nexthink
N/A
0 Ratings

8.0
Tableau Desktop
80%
68 Ratings
Product Scalability

Nexthink
N/A
0 Ratings

7.0
Tableau Desktop
70%
3 Ratings
Likelihood to Recommend
Nexthink
I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
Principal Engineer - Global Desktop Infrastructure Services
Sony Pictures EntertainmentEntertainment, 10,001+ employees
Tableau Desktop
Tableau Desktop is better for data analysis and visualization. Its advanced visualization features helped us better understand our business and customer demographics. We use Tableau Desktop to track our team’s progress. Real-time analyses and interactive dashboards are helpful for monitoring data. We can now create and share insights in ways we couldn’t before. It’s easy to put faith in and use these insights. Tableau Desktop can compare data from previous years with weekly, monthly, quarterly, and annual comparisons. It assists businesses in identifying the best and least-sold products. However, this requires expensive licenses and skilled personnel, which small businesses cannot afford.
Software Engineer
Prime Tech Solutions Ltd.Information Technology & Services, 51-200 employees
Pros
Nexthink
- It allows for an IT department to be proactive with finding/solving issues before they happen
- It allows for a company to have a great tool for engaging with end users using campaigns/surveys
- It shows the full overall picture of a device/network connections when troubleshooting user issues.

Verified User
Professional in Information Technology
Civil Engineering Company, 5001-10,000 employeesTableau Desktop
- An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
- Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
Information Technology Business Consultant
Alfa NET+Information Technology & Services, 11-50 employees
Cons
Nexthink
- The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
- Some useful features are only available to cloud customers.
- Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
Customer Experience Analytics
DeloitteInformation Technology & Services, 10,001+ employees
Tableau Desktop
- Formatting the data to work correctly in graphical presentations can be time consuming
- Daily data extracts can run slowly depending on how much data is required and the source of the data
- The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPricing Details
Nexthink
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Nexthink Editions & Modules
—
Additional Pricing Details
—Tableau Desktop
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$70 per month
Tableau Desktop Editions & Modules
Edition
Tableau Creator | $70.001 |
---|
- Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.Likelihood to Renew
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.

Verified User
Manager in Information Technology
Mining & Metals Company, 10,001+ employeesUsability
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.8
Based on 66 answers
It is a good tool for creating beautiful visualizations and sharing dashboards. It does offer a variety of features and also making interactive dashboards. It is easy to learn and create custom visualizations really fast. It does offer good API connectivity to gather data. But it lacks the structure for data cleaning and processing.

Verified User
Analyst in Marketing
Apparel & Fashion Company, 1-10 employeesReliability and Availability
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.0
Based on 20 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Associate Data Analytics Consultant
MarinerInformation Technology and Services, 11-50 employees
Performance
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 6.1
Based on 18 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast

Verified User
Professional in Research & Development
Biotechnology Company, 201-500 employeesSupport Rating
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.0
Based on 74 answers
The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.

Verified User
Analyst in Professional Services
Financial Services Company, 10,001+ employeesIn-Person Training
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Associate Vice President
DePaul University, Division of Enrollment Management and MarketingHigher Education, 1001-5000 employees
Online Training
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
BI Developer
CognizantInformation Technology and Services, 10,001+ employees
Implementation Rating
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 8.0
Based on 68 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
Decision Sciences - Modeling, Simulation & Analysis
San Francisco State UniversityHigher Education, 1001-5000 employees
Alternatives Considered
Nexthink
Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
Director IT Service Delivery
TRC Companies, IncOil & Energy, 5001-10,000 employees
Tableau Desktop
Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.
Chief Financial Officer
Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees
Scalability
Nexthink
No score
No answers yet
No answers on this topic
Tableau Desktop
Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.

Verified User
C-Level Executive in Finance and Accounting
Internet Company, 51-200 employeesReturn on Investment
Nexthink
- SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
- Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.

Verified User
Manager in Information Technology
Accounting Company, 10,001+ employeesTableau Desktop
- Tableau was acquired years ago, and has provided good value with the content created.
- Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
- Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
Data developer
HKS, Inc.Architecture & Planning, 1001-5000 employees