What users are saying about

Nexthink vs Tableau Desktop

Nexthink
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Top Rated
27 Ratings
Tableau Desktop
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Top Rated
2039 Ratings

Nexthink

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Top Rated
27 Ratings
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Score 9.1 out of 100

Based on 27 reviews and ratings

Tableau Desktop

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Top Rated
2039 Ratings
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Score 8.4 out of 100

Based on 2039 reviews and ratings

Feature Set Ratings

    BI Standard Reporting

    Nexthink

    Feature Set Not Supported
    N/A
    8.1

    Tableau Desktop

    81%
    Tableau Desktop ranks higher in 3/3 features
    Tableau Desktop ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    8.0
    80%
    137 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    8.5
    85%
    163 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    7.9
    79%
    142 Ratings

    Ad-hoc Reporting

    Nexthink

    Feature Set Not Supported
    N/A
    8.1

    Tableau Desktop

    81%
    Tableau Desktop ranks higher in 4/4 features
    Tableau Desktop ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    8.1
    81%
    156 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    8.0
    80%
    159 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    7.6
    76%
    120 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    8.5
    85%
    155 Ratings

    Report Output and Scheduling

    Nexthink

    Feature Set Not Supported
    N/A
    8.2

    Tableau Desktop

    82%
    Tableau Desktop ranks higher in 5/5 features
    Tableau Desktop ranks higher in 5/5 features

    Publish to Web

    N/A
    0 Ratings
    8.6
    86%
    146 Ratings

    Publish to PDF

    N/A
    0 Ratings
    8.4
    84%
    146 Ratings

    Report Versioning

    N/A
    0 Ratings
    7.9
    79%
    112 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    8.2
    82%
    119 Ratings

    Delivery to Remote Servers

    N/A
    0 Ratings
    7.8
    78%
    70 Ratings

    Data Discovery and Visualization

    Nexthink

    Feature Set Not Supported
    N/A
    8.4

    Tableau Desktop

    84%
    Tableau Desktop ranks higher in 3/3 features
    Tableau Desktop ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    8.7
    87%
    151 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    8.7
    87%
    146 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    7.9
    79%
    123 Ratings

    Access Control and Security

    Nexthink

    Feature Set Not Supported
    N/A
    8.4

    Tableau Desktop

    84%
    Tableau Desktop ranks higher in 4/4 features
    Tableau Desktop ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    8.4
    84%
    136 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    8.3
    83%
    115 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    8.6
    86%
    126 Ratings

    Single Sign-On (SSO)

    N/A
    0 Ratings
    8.5
    85%
    74 Ratings

    Mobile Capabilities

    Nexthink

    Feature Set Not Supported
    N/A
    7.9

    Tableau Desktop

    79%
    Tableau Desktop ranks higher in 3/3 features
    Tableau Desktop ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    7.9
    79%
    121 Ratings

    Mobile Application

    N/A
    0 Ratings
    7.8
    78%
    179 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    8.0
    80%
    113 Ratings

    Application Program Interfaces (APIs) / Embedding

    Nexthink

    Feature Set Not Supported
    N/A
    7.7

    Tableau Desktop

    77%
    Tableau Desktop ranks higher in 6/6 features
    Tableau Desktop ranks higher in 6/6 features

    REST API

    N/A
    0 Ratings
    7.8
    78%
    55 Ratings

    Javascript API

    N/A
    0 Ratings
    7.8
    78%
    49 Ratings

    iFrames

    N/A
    0 Ratings
    7.6
    76%
    47 Ratings

    Java API

    N/A
    0 Ratings
    7.3
    73%
    44 Ratings

    Themeable User Interface (UI)

    N/A
    0 Ratings
    7.7
    77%
    50 Ratings

    Customizable Platform (Open Source)

    N/A
    0 Ratings
    8.1
    81%
    44 Ratings

    Attribute Ratings

    • Nexthink is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Nexthink

    91%
    12 Ratings
    8.6

    Tableau Desktop

    86%
    191 Ratings

    Likelihood to Renew

    Nexthink

    N/A
    0 Ratings
    8.9

    Tableau Desktop

    89%
    39 Ratings

    Usability

    Nexthink

    N/A
    0 Ratings
    8.8

    Tableau Desktop

    88%
    66 Ratings

    Availability

    Nexthink

    N/A
    0 Ratings
    8.0

    Tableau Desktop

    80%
    20 Ratings

    Performance

    Nexthink

    N/A
    0 Ratings
    6.1

    Tableau Desktop

    61%
    18 Ratings

    Support Rating

    Nexthink

    N/A
    0 Ratings
    8.0

    Tableau Desktop

    80%
    74 Ratings

    In-Person Training

    Nexthink

    N/A
    0 Ratings
    9.4

    Tableau Desktop

    94%
    4 Ratings

    Online Training

    Nexthink

    N/A
    0 Ratings
    8.0

    Tableau Desktop

    80%
    4 Ratings

    Implementation Rating

    Nexthink

    N/A
    0 Ratings
    8.0

    Tableau Desktop

    80%
    68 Ratings

    Product Scalability

    Nexthink

    N/A
    0 Ratings
    7.0

    Tableau Desktop

    70%
    3 Ratings

    Likelihood to Recommend

    Nexthink

    I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.

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    Henry Jennings | TrustRadius Reviewer
    Henry Jennings
    View all 12 answers on this topic

    Tableau Desktop

    Tableau Desktop is better for data analysis and visualization. Its advanced visualization features helped us better understand our business and customer demographics. We use Tableau Desktop to track our team’s progress. Real-time analyses and interactive dashboards are helpful for monitoring data. We can now create and share insights in ways we couldn’t before. It’s easy to put faith in and use these insights. Tableau Desktop can compare data from previous years with weekly, monthly, quarterly, and annual comparisons. It assists businesses in identifying the best and least-sold products. However, this requires expensive licenses and skilled personnel, which small businesses cannot afford.

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    Al Mubassir Muin | TrustRadius Reviewer
    Al Mubassir Muin
    View all 191 answers on this topic

    Pros

    Nexthink

    • It allows for an IT department to be proactive with finding/solving issues before they happen
    • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
    • It shows the full overall picture of a device/network connections when troubleshooting user issues.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    Tableau Desktop

    • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
    • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.

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    Afia Tamanna | TrustRadius Reviewer
    Afia Tamanna
    View all 191 answers on this topic

    Cons

    Nexthink

    • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
    • Some useful features are only available to cloud customers.
    • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.

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    Andy McDougall | TrustRadius Reviewer
    Andy McDougall
    View all 12 answers on this topic

    Tableau Desktop

    • Formatting the data to work correctly in graphical presentations can be time consuming
    • Daily data extracts can run slowly depending on how much data is required and the source of the data
    • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 191 answers on this topic

    Pricing Details

    Nexthink

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    —

    Nexthink Editions & Modules

    —
    Additional Pricing Details
    —

    Tableau Desktop

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $70 per month

    Tableau Desktop Editions & Modules

    Edition
    Tableau Creator$70.001
    1. Per User / Per Month
    Additional Pricing Details
    All pricing plans are billed annually.

    Likelihood to Renew

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.9
    Based on 39 answers
    Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 39 answers on this topic

    Usability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.8
    Based on 66 answers
    It is a good tool for creating beautiful visualizations and sharing dashboards. It does offer a variety of features and also making interactive dashboards. It is easy to learn and create custom visualizations really fast. It does offer good API connectivity to gather data. But it lacks the structure for data cleaning and processing.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 66 answers on this topic

    Reliability and Availability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.0
    Based on 20 answers
    When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.

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    Brad Llewellyn | TrustRadius Reviewer
    Brad Llewellyn
    View all 20 answers on this topic

    Performance

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 6.1
    Based on 18 answers
    Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Support Rating

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.0
    Based on 74 answers
    The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 74 answers on this topic

    In-Person Training

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 9.4
    Based on 4 answers
    It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.

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    Jon Boeckenstedt | TrustRadius Reviewer
    Jon Boeckenstedt
    View all 4 answers on this topic

    Online Training

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.0
    Based on 4 answers
    The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful

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    Chandra Bhanu Pratap Singh | TrustRadius Reviewer
    Chandra Bhanu Pratap Singh
    View all 4 answers on this topic

    Implementation Rating

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 8.0
    Based on 68 answers
    Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.

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    David Fickes | TrustRadius Reviewer
    David Fickes
    View all 68 answers on this topic

    Alternatives Considered

    Nexthink

    Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.

    Read full review

    David Paul | TrustRadius Reviewer
    David Paul
    View all 12 answers on this topic

    Tableau Desktop

    Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.

    Read full review

    Jason Guinn | TrustRadius Reviewer
    Jason Guinn
    View all 191 answers on this topic

    Scalability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    Tableau Desktop

    Tableau Desktop 7.0
    Based on 3 answers
    Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Return on Investment

    Nexthink

    • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
    • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    Tableau Desktop

    • Tableau was acquired years ago, and has provided good value with the content created.
    • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
    • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.

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    John Stuchly | TrustRadius Reviewer
    John Stuchly
    View all 191 answers on this topic

    Screenshots

    Tableau Desktop

    —

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