What users are saying about
8 Ratings
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Top Rated
1762 Ratings
8 Ratings
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Score 7.9 out of 100

Tableau Desktop

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Top Rated
1762 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nexthink

Nexthink is very well suited to support your ITSM solutions, assist in root cause analysis, project investigations/planning, device tagging, inventory and compliance management, proactive remediation, etc. In those regards it really is lightning in a bottle.While Nexthink can certainly act as a CMDB, I would not use it as such - it can support a repository but should not be the repository. It goes way beyond an APM, so if you're just looking for an APM, Nexthink does do that, but it does a lot more too.
Anonymous | TrustRadius Reviewer

Tableau Desktop

We combine data from various data sets. Most of my files are in flat files and stored by various teams. The data is added daily so we need a fast way to analyze it. Furthermore, we incorporate external data such as statistics Canada and economics. For these, [Tableau Desktop] needs to be responsive. I then use it to analyze the information. Also, the data is visualized by various teams and presented to executives.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Nexthink
Tableau Desktop
8.6
Pixel Perfect reports
Nexthink
Tableau Desktop
8.3
Customizable dashboards
Nexthink
Tableau Desktop
8.9
Report Formatting Templates
Nexthink
Tableau Desktop
8.4

Ad-hoc Reporting

Nexthink
Tableau Desktop
8.2
Drill-down analysis
Nexthink
Tableau Desktop
8.3
Formatting capabilities
Nexthink
Tableau Desktop
8.4
Integration with R or other statistical packages
Nexthink
Tableau Desktop
7.6
Report sharing and collaboration
Nexthink
Tableau Desktop
8.6

Report Output and Scheduling

Nexthink
Tableau Desktop
8.4
Publish to Web
Nexthink
Tableau Desktop
8.7
Publish to PDF
Nexthink
Tableau Desktop
8.7
Report Versioning
Nexthink
Tableau Desktop
8.2
Report Delivery Scheduling
Nexthink
Tableau Desktop
8.2
Delivery to Remote Servers
Nexthink
Tableau Desktop
7.9

Data Discovery and Visualization

Nexthink
Tableau Desktop
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Nexthink
Tableau Desktop
9.0
Location Analytics / Geographic Visualization
Nexthink
Tableau Desktop
9.0
Predictive Analytics
Nexthink
Tableau Desktop
7.9

Access Control and Security

Nexthink
Tableau Desktop
8.6
Multi-User Support (named login)
Nexthink
Tableau Desktop
8.7
Role-Based Security Model
Nexthink
Tableau Desktop
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Nexthink
Tableau Desktop
8.7
Single Sign-On (SSO)
Nexthink
Tableau Desktop
8.6

Mobile Capabilities

Nexthink
Tableau Desktop
8.2
Responsive Design for Web Access
Nexthink
Tableau Desktop
8.1
Dedicated iOS Application
Nexthink
Tableau Desktop
8.1
Dedicated Android Application
Nexthink
Tableau Desktop
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Nexthink
Tableau Desktop
8.2

Application Program Interfaces (APIs) / Embedding

Nexthink
Tableau Desktop
8.2
REST API
Nexthink
Tableau Desktop
8.3
Javascript API
Nexthink
Tableau Desktop
8.2
iFrames
Nexthink
Tableau Desktop
8.2
Java API
Nexthink
Tableau Desktop
8.1
Themeable User Interface (UI)
Nexthink
Tableau Desktop
8.3
Customizable Platform (Open Source)
Nexthink
Tableau Desktop
8.3

Pros

Nexthink

  • Ease of data gathering
  • Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers)
  • Support. Nexthink has always provided great levels of support when needed.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • The Visualizations graphics are really good and the color options help in designing attractive charts. They help to convey more information and can be made interactive.
  • You can add filters with offer you to plug and play with values and understand different outcomes.
  • You can drag and drop options while creating charts and dashboards. also it is a very fluid layout.
Anonymous | TrustRadius Reviewer

Cons

Nexthink

  • The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy.
  • Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting.
  • Parity on Mac and Linux products. This is improving though.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 59 answers
I think it is easy to use and provides beautiful charts. It is easier to do storytelling or to give a quick overview about your work.Tableau also makes it easy to share the dashboards and manage access right to them.I would recommend Tableau as one of the best visualization tools out there.(From my point of view, Tableau is like Apple and Power BI is like Android phone).
Anonymous | TrustRadius Reviewer

Reliability and Availability

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.4
Based on 52 answers
Tableau support team took their own time to reach out with their solution. However, Tableau online community forums where many visitors and user are ready to lend a hand to others and share their experiences provide support and help in any issues encounter during the development phase.
Anonymous | TrustRadius Reviewer

In-Person Training

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 36 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes | TrustRadius Reviewer

Alternatives Considered

Nexthink

Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them.
Anonymous | TrustRadius Reviewer

Tableau Desktop

If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via PyCharm, Atom, and Visual Studio IDE. These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.
Anonymous | TrustRadius Reviewer

Scalability

Nexthink

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

Nexthink

  • Nexthink has been invaluable at quickly finding application roll-outs that could negatively affect our environment, in most cases before users even report them.
  • Nexthink has helped us consolidate and gain visibility in our environment, further standardizing naming conventions, hierarchies, etc.
  • Nexthink has integrated with our ITSM solutions, and is easy to use such that technicians no longer feel the need to request data from Engineers, they can just directly get it from Nexthink.
  • There is a learning curve, so for good ROI you're going to need to invest the people and training hours to use Nexthink to it's fullest effectiveness. Note, that even a cursory use though would reveal a lot about your environment that will keep you busy.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
John Stuchly | TrustRadius Reviewer

Screenshots

Tableau Desktop

Pricing Details

Nexthink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Nexthink Editions & Modules

Additional Pricing Details

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Edition
Tableau Creator$70.001
  1. Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.

Rating Summary

Likelihood to Recommend

Nexthink
9.0
Tableau Desktop
8.7

Likelihood to Renew

Nexthink
Tableau Desktop
8.9

Usability

Nexthink
Tableau Desktop
8.9

Reliability and Availability

Nexthink
Tableau Desktop
8.0

Performance

Nexthink
Tableau Desktop
6.1

Support Rating

Nexthink
Tableau Desktop
8.4

In-Person Training

Nexthink
Tableau Desktop
9.4

Online Training

Nexthink
Tableau Desktop
8.0

Implementation Rating

Nexthink
Tableau Desktop
8.0

Scalability

Nexthink
Tableau Desktop
7.0

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