Likelihood to Recommend I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud. When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Read full review Scenarios where IDCS is well suited:
Oracle Identity Cloud Service is well-suited for organizations that require a centralized approach to managing user access and authentication across multiple applications and services. Organizations with strict compliance requirements Scenarios where IDCS might be less appropriate:
Organizations with limited customization requirements Read full review Pros RBAC is simple, straight forward and easy to manage Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications Read full review Restrict access to the applications outside our organization network. Multiple IDP configurations make it easy for us to authorize access. The adaptive security feature lets us know high-risk users. Read full review Cons The user interface of Okta is basic and needs improvement. There's some learning curve for new users. One time integration effort is high for the initial setup. Took us around 3 weeks. Okta times out pretty quick making us login multiple times in the day. Read full review DJSIR Oracle Identity Cloud Service is federated with DJSIR SSO. When an employee leaves the company an office account will get deleted but it's not reflecting in Oracle Identity Cloud Service or the profile is not getting deleted from Oracle Identity Cloud Service console. Oauth setup for the application is a bit confusing Increase the number of reports available Read full review Likelihood to Renew Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Read full review Usability Some of its features are great and some are slightly complex and not easy without vendor support.
Read full review Oracle cloud services meets most of our needs. I hope in the future we could look at more of the OIG functions included so we could move away from needing to stand up that component.
Read full review Reliability and Availability The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
Read full review Performance The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
Read full review Support Rating There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Read full review The support for Oracle Identity Cloud Service is generally good. Nevertheless, it can take some time to get a response from the support team which creates initial frustration, and the customer will have to wait till the SR gets assigned to a support person.
Read full review Alternatives Considered Okta was the most expensive choise between than, but still our best bet. This was caused because they were able to integrate with 90% of our software without any headache and 10% with some studies - this work would be higher and requires more working hours from our engineers if we opted to their competitors.
Read full review Oracle's Identity Cloud Service works more in conjunction with the aforementioned. I think it works similar to Oracle Identity Management (OID) but seems a little more abstracted.
Read full review Contract Terms and Pricing Model I hope at some point we could get away from needing to "bring our own" licenses and just have a unique user login rate.
Read full review Scalability Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
Read full review Professional Services Oracle provided various services we could take advantage of to get the environment configured correctly without needing to hire contractors.
Read full review Return on Investment Customer experience has been a big win for us. Extremely minimal issues reported. We did not have a PAM in place at all until The Okta Identity Cloud Relatively easy to deploy. No major downtimes to deploy was a nice bonus. Read full review It streamlined our Oracle PAAS implementation where we were able to achieve single sign-on functionality seamlessly. It provided us the feature to restrict outside access. It provided us with features to perform social IDP configuration for our custom applications. Read full review ScreenShots