What users are saying about
8 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Upland Mobile Messaging

For large organizations that are looking to build big, robust SMS programs and want the benefit of a CRM back-end for managing users and messaging.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Omnisend
8.5
Upland Mobile Messaging
WYSIWYG email editor
Omnisend
6.1
Upland Mobile Messaging
Dynamic content
Omnisend
8.0
Upland Mobile Messaging
Ability to test dynamic content
Omnisend
8.0
Upland Mobile Messaging
Landing pages
Omnisend
10.0
Upland Mobile Messaging
A/B testing
Omnisend
8.0
Upland Mobile Messaging
Mobile optimization
Omnisend
10.0
Upland Mobile Messaging
Email deliverability reporting
Omnisend
8.0
Upland Mobile Messaging
List management
Omnisend
10.0
Upland Mobile Messaging
Triggered drip sequences
Omnisend
8.8
Upland Mobile Messaging

Reporting & Analytics

Omnisend
9.2
Upland Mobile Messaging
Dashboards
Omnisend
9.4
Upland Mobile Messaging
Standard reports
Omnisend
9.0
Upland Mobile Messaging

Pros

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Upland Mobile Messaging

  • Customer service. You have your own point of contact. They are very supportive and helpful. They always respond quickly.
  • Their deep non-profit discount.
  • Their message schedules. Very flexible and it can be a relative schedule to say a pregnant woman's due date and someone's goal date for quit smoking, etc.
Emily Sullivan | TrustRadius Reviewer

Cons

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Upland Mobile Messaging

  • Some features require additional cost. The nature of growth means the product becomes more expensive and that is a problem for some buyers.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Upland Mobile Messaging

We had EZTexting before. They don't have relative scheduling message so we had to switch to another vendor. We checked into SMS Magic, but they were not very responsive to our sales inquiry and then we received some phone call from India from someone who's very hard to communicate with.
Emily Sullivan | TrustRadius Reviewer

Return on Investment

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Upland Mobile Messaging

  • We have worked with several clients to help them launch and grow their SMS program and the platform helps us doing cutting edge work in this space.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Upland Mobile Messaging

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Upland Mobile Messaging Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Omnisend
    9.0
    Upland Mobile Messaging
    9.0

    Add comparison