OneSpan Sign vs. SignEasy

OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction

Incentivized

If you have an operation like us in which you cannot start operations with your client until you have all the documentation signed, this is the right option, since in urgent matters with proper coordination you can have all the legal paperwork signed in just a few minutes.

Sometimes the electronic signature of certain documents is not yet clear under the Mexican law to be accepted with the same validity as a handwritten signature. So we still get the paper copies.

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• Enables sign off of digitally signed and locked documents
• Insert data into fields like name, address etc. quickly with single click.
• Insert freeform text
• multi location access.
• multi platform access like phone, ipad, PC

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

• Would always appreciate a lower price point...
• Wish there were email templates that go along with the documents so we didn't have to write a new one each time.

Incentivized

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

The email me several times a year to check in and see that we are doing well or if we have any questions. They have also flown to us from their HQ to Dallas, TX to come tour our facility and see how we use their product first hand.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

Adobe does not allow you to save signatures, easily enter dates, and its form structure is clunky to work with. SignEasy is more user-friendly.

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized

• It is total. The decrease in the cost of obtaining the client in the final item of the process is almost total. With just one month of what was previously spent on parcels we can cover a year of the service of this platform.
• We save a lot of paper in the process.
• We have a complete traceability of the information and we reduce the loss of important documents.

Incentivized