189 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate
7.7
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Technolutions Slate
6.9
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Technolutions Slate
7.7
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Technolutions Slate
9.9
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Technolutions Slate
6.2
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Technolutions Slate
7.1
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
Technolutions Slate
10.0
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Technolutions Slate
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Technolutions Slate
5.9
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
Technolutions Slate
7.6

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate
6.6
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate
6.8
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate
6.5
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate
6.5

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Technolutions Slate
7.7
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Technolutions Slate
7.6
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate
7.7

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Technolutions Slate
6.1
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
Technolutions Slate
6.3
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Technolutions Slate
5.8
Billing and invoicing management
Oracle CX Sales (formerly Oracle Engagement Cloud)
Technolutions Slate
6.1

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
Technolutions Slate
7.6
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Technolutions Slate
7.9
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
Technolutions Slate
7.3
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
Technolutions Slate
7.7

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Technolutions Slate
7.5
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Technolutions Slate
8.4
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Technolutions Slate
8.4
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
Technolutions Slate
6.2
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Technolutions Slate
7.0

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Technolutions Slate
5.7
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Technolutions Slate
2.9
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Technolutions Slate
8.5

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate
7.9
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate
7.5
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate
8.3

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
Technolutions Slate
8.4
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Technolutions Slate
6.9
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate
10.0

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
Technolutions Slate
7.4
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
Technolutions Slate
7.4

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Screenshots

Technolutions Slate

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
Technolutions Slate
8.1

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
Technolutions Slate

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
Technolutions Slate

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Technolutions Slate

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
Technolutions Slate

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Technolutions Slate

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
Technolutions Slate

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