What users are saying about
35 Ratings
155 Ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
155 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Ortto ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

8.7

Ortto

87%
6.0

Twilio SendGrid

60%
Ortto ranks higher in 8/9 features

WYSIWYG email editor

8.6
86%
11 Ratings
6.4
64%
30 Ratings

Dynamic content

8.7
87%
8 Ratings
7.5
75%
33 Ratings

Ability to test dynamic content

8.6
86%
8 Ratings
7.5
75%
31 Ratings

A/B testing

8.7
87%
8 Ratings
6.1
61%
24 Ratings

Mobile optimization

8.7
87%
10 Ratings
6.5
65%
32 Ratings

Email deliverability reporting

9.2
92%
21 Ratings
7.9
79%
76 Ratings

List management

8.7
87%
11 Ratings
5.3
53%
37 Ratings

Triggered drip sequences

8.7
87%
11 Ratings
6.1
61%
18 Ratings

Landing pages

N/A
0 Ratings
1.3
13%
19 Ratings

Lead Management

8.9

Ortto

89%

Twilio SendGrid

Feature Set Not Supported
N/A
Ortto ranks higher in 3/3 features

Lead nurturing

9.6
96%
11 Ratings
N/A
0 Ratings

Data quality management

8.6
86%
10 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

8.6
86%
9 Ratings
N/A
0 Ratings

Campaign Management

8.7

Ortto

87%

Twilio SendGrid

Feature Set Not Supported
N/A
Ortto ranks higher in 1/1 features

Event/webinar marketing

8.7
87%
9 Ratings
N/A
0 Ratings

Social Media Marketing

8.7

Ortto

87%

Twilio SendGrid

Feature Set Not Supported
N/A
Ortto ranks higher in 1/1 features

Social profile integration

8.7
87%
8 Ratings
N/A
0 Ratings

Reporting & Analytics

8.6

Ortto

86%
5.8

Twilio SendGrid

58%
Ortto ranks higher in 2/3 features

Dashboards

8.6
86%
12 Ratings
6.4
64%
41 Ratings

Standard reports

8.6
86%
12 Ratings
7.3
73%
41 Ratings

Custom reports

N/A
0 Ratings
3.7
37%
27 Ratings

Platform & Infrastructure

8.6

Ortto

86%

Twilio SendGrid

Feature Set Not Supported
N/A
Ortto ranks higher in 3/3 features

API

8.6
86%
8 Ratings
N/A
0 Ratings

Customizability

8.6
86%
9 Ratings
N/A
0 Ratings

Integration with Salesforce.com

8.6
86%
7 Ratings
N/A
0 Ratings

Pre-Send Testing

Ortto

Feature Set Not Supported
N/A
5.6

Twilio SendGrid

56%
Twilio SendGrid ranks higher in 8/8 features

URL Validation

N/A
0 Ratings
6.8
68%
5 Ratings

Link Tracking

N/A
0 Ratings
7.6
76%
6 Ratings

Image Validation

N/A
0 Ratings
5.5
55%
5 Ratings

Inbox Display

N/A
0 Ratings
5.1
51%
5 Ratings

Email Accessibility Tools

N/A
0 Ratings
6.4
64%
5 Ratings

Spelling and Grammar Check

N/A
0 Ratings
1.0
10%
3 Ratings

Spam Testing

N/A
0 Ratings
5.5
55%
5 Ratings

Email Previews

N/A
0 Ratings
6.8
68%
5 Ratings

Attribute Ratings

  • Ortto is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Ortto

86%
12 Ratings
5.8

Twilio SendGrid

58%
53 Ratings

Likelihood to Renew

Ortto

N/A
0 Ratings
7.0

Twilio SendGrid

70%
1 Rating

Usability

Ortto

N/A
0 Ratings
1.0

Twilio SendGrid

10%
4 Ratings

Support Rating

Ortto

N/A
0 Ratings
2.5

Twilio SendGrid

25%
14 Ratings

Likelihood to Recommend

Ortto

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Twilio SendGrid

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
Anonymous | TrustRadius Reviewer

Pros

Ortto

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Twilio SendGrid

  • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
  • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
  • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
  • Some of the cheapest and best dedicated IPs.
  • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
Evan Laird | TrustRadius Reviewer

Cons

Ortto

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Twilio SendGrid

  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.
Anonymous | TrustRadius Reviewer

Pricing Details

Ortto

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

Ortto Editions & Modules

Edition
Professional$991
Campaign$291
Business$2991
CustomRequest by quote
Free$03
  1. per month
  2. none
  3. per month
Additional Pricing Details

Twilio SendGrid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Twilio SendGrid Editions & Modules

Edition
FreeFree
Basic15.002
Advanced60.002
  1. none
  2. per month
Additional Pricing Details

Usability

Ortto

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 1.0
Based on 4 answers
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
Zee Gimon | TrustRadius Reviewer

Support Rating

Ortto

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 2.5
Based on 14 answers
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Bryan McAnulty | TrustRadius Reviewer

Alternatives Considered

Ortto

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Twilio SendGrid

With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.
Anonymous | TrustRadius Reviewer

Return on Investment

Ortto

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Twilio SendGrid

  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
Darcy Knapp, MBA | TrustRadius Reviewer

Screenshots

Add comparison