Ozonetel vs. Zoom Contact Center
Ozonetel vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ozonetel | N/A | Ozonetel is a Cloud Telephony solution provider headquartered in San Jose, that enables businesses to communicate via all the channels, i.e. voice, email, social media, SMS, chat, on one platform with no capital investment. Ozonetel helps to run contact center, provide call management tools, analytics tools to monitor and track the customer interaction. Marketers can use the platform to run marketing campaigns like miss call campaign, sms campaign, and email campaigns. | $30 per month per user | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $79 per month per user |
Ozonetel | Zoom Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Zoom Contact Center pricing is quote-based, starts at $79/user/month, and is only accessible as an add-on to an existing Zoom One Business plan ($199.90/user/year.) | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Ozonetel | Zoom Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ozonetel | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Ozonetel | Zoom Contact Center | |
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Likelihood to Recommend | Ozonetel Communications No answers on this topic | Zoom |
Pros | Ozonetel Communications No answers on this topic | Zoom |
Cons | Ozonetel Communications No answers on this topic | Zoom |
Alternatives Considered | Ozonetel Communications No answers on this topic | Zoom |
Return on Investment | Ozonetel Communications No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |