What users are saying about
26 Ratings
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Score 5.4 out of 101

Likelihood to Recommend

Paychex Accounting Online

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
Teresa McLaughlin profile photo

Feature Rating Comparison

Payroll Management

Paychex Accounting Online
7.8
Pay calculation
Paychex Accounting Online
8.0
Benefit plan administration
Paychex Accounting Online
8.0
Direct deposit files
Paychex Accounting Online
8.0
Salary revision and increment management
Paychex Accounting Online
7.0
Reimbursement management
Paychex Accounting Online
8.0

Customization

Paychex Accounting Online
9.0
API for custom integration
Paychex Accounting Online
9.0
Plug-ins
Paychex Accounting Online
9.0

Security

Paychex Accounting Online
7.5
Single sign-on capability
Paychex Accounting Online
7.0
Role-based user permissions
Paychex Accounting Online
8.0

Reporting & Analytics

Paychex Accounting Online
7.3
Dashboards
Paychex Accounting Online
6.0
Standard reports
Paychex Accounting Online
8.0
Custom reports
Paychex Accounting Online
8.0

General Ledger and Configurable Accounting

Paychex Accounting Online
7.4
Accounts payable
Paychex Accounting Online
7.0
Accounts receivable
Paychex Accounting Online
7.0
Cash management
Paychex Accounting Online
8.0
Bank reconciliation
Paychex Accounting Online
8.0
Expense management
Paychex Accounting Online
8.0
Time tracking
Paychex Accounting Online
6.2
Fixed asset management
Paychex Accounting Online
8.0
Multi-currency support
Paychex Accounting Online
8.0
Multi-division support
Paychex Accounting Online
4.4
Regulations compliance
Paychex Accounting Online
8.0
Electronic tax filing
Paychex Accounting Online
8.0
Self-service portal
Paychex Accounting Online
8.0

Pros

Paychex Accounting Online

  • Customer Service is the best I have ever encountered.
  • Payroll is processed in a timely and efficient manner. If there is a problem Paychex usually gets right back to you with any correction you may need.
  • Reports processed from Paychex are very easy to understand and review.
  • Overall a wonderful company because of the positive experience I have had with two people that are my reps for Paychex.
Yvetta Clark profile photo

Cons

Paychex Accounting Online

  • The portals I've been in seem a little outdated from a design/UI perspective.
  • We have had issues with employees being unable to download copies of their paychecks because their browser was not supported.
No photo available

Likelihood to Renew

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
Teresa McLaughlin profile photo

Usability

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
Teresa McLaughlin profile photo

Support

Paychex Accounting Online

Paychex Accounting Online 9.5
Based on 2 answers
The system was very intuitive and user friendly so there wasn't a lot of need to call support, but when necessary, the representatives were knowledgeable and able to help quickly.
Teresa McLaughlin profile photo

Implementation

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Teresa McLaughlin profile photo

Alternatives Considered

Paychex Accounting Online

We originally used Paychex because of all its features when employing 500+ employees. It then became costly and we moved to QuickBooks when we downsized the company
Blanca Rosado profile photo

Return on Investment

Paychex Accounting Online

  • Increased employee efficiency
Blanca Rosado profile photo

Screenshots

Pricing Details

Paychex Accounting Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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