What users are saying about
26 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

Paychex Accounting Online

I would recommend Paychex. I have worked on it for 4 years and I feel comfortable with it. The good thing about Paychex is that you can use it from anywhere. All you need is a computer and an internet connection
Zain Quaid profile photo

Feature Rating Comparison

Payroll Management

Paychex Accounting Online
7.8
Pay calculation
Paychex Accounting Online
8.0
Benefit plan administration
Paychex Accounting Online
8.0
Direct deposit files
Paychex Accounting Online
8.0
Salary revision and increment management
Paychex Accounting Online
7.0
Reimbursement management
Paychex Accounting Online
8.0

Customization

Paychex Accounting Online
9.0
API for custom integration
Paychex Accounting Online
9.0
Plug-ins
Paychex Accounting Online
9.0

Security

Paychex Accounting Online
7.5
Single sign-on capability
Paychex Accounting Online
7.0
Role-based user permissions
Paychex Accounting Online
8.0

Reporting & Analytics

Paychex Accounting Online
7.3
Dashboards
Paychex Accounting Online
6.0
Standard reports
Paychex Accounting Online
8.0
Custom reports
Paychex Accounting Online
8.0

General Ledger and Configurable Accounting

Paychex Accounting Online
7.4
Accounts payable
Paychex Accounting Online
7.0
Accounts receivable
Paychex Accounting Online
7.0
Cash management
Paychex Accounting Online
8.0
Bank reconciliation
Paychex Accounting Online
8.0
Expense management
Paychex Accounting Online
8.0
Time tracking
Paychex Accounting Online
6.2
Fixed asset management
Paychex Accounting Online
8.0
Multi-currency support
Paychex Accounting Online
8.0
Multi-division support
Paychex Accounting Online
4.4
Regulations compliance
Paychex Accounting Online
8.0
Electronic tax filing
Paychex Accounting Online
8.0
Self-service portal
Paychex Accounting Online
8.0

Pros

  • Interactive
  • Easy
  • Good Customer Service
Zain Quaid profile photo

Cons

  • Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).
Ginelle Cross, CPP profile photo

Likelihood to Renew

Paychex Accounting Online10.0
Based on 1 answer
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
Teresa McLaughlin profile photo

Usability

Paychex Accounting Online10.0
Based on 1 answer
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
Teresa McLaughlin profile photo

Support

Paychex Accounting Online9.5
Based on 2 answers
The system was very intuitive and user friendly so there wasn't a lot of need to call support, but when necessary, the representatives were knowledgeable and able to help quickly.
Teresa McLaughlin profile photo

Implementation

Paychex Accounting Online10.0
Based on 1 answer
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Teresa McLaughlin profile photo

Alternatives Considered

I like most reports that Paychex has but the Register Prior to Processing is a good tool to use to check the payroll before you transmit your payroll to Paychex. I also like the Employee Check Listing to use to make sure all New Hires and any Employees Updates are entered correctly.Oh, I really, really like that Paychex does not have Batches like other outsourced Payrolls have. It cuts your payroll entries by half the time it take when you have Batches.
Yvetta Clark profile photo

Return on Investment

  • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
  • Paychex's IT Department is on point.
Yvetta Clark profile photo

Screenshots

Pricing Details

Paychex Accounting Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details