BambooHR vs. PeopleStrategy

There is an easy-to-use central place to store all employee documents and a way to share them with the employee when appropriate. The reminder of anniversary dates is a great motivational tool for the company. Sometimes, applicants who try to send a resume by phone are an issue. It needs to be more phone-friendly.

Incentivized

PeopleStrategy is an excellent product if an organization is growing in the right direction and wants to improve HR processes. The software has many different packages depending on the need and can be purchased separately if something in addition is decided in the future. This is a benefit because not all organizations may need all features right away.

Incentivized

• Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
• Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
• User Interface - It's simple and easy to use!

Incentivized

• It was easy to navigate
• Easy to read
• Document upload was very easy and quick
• User Access was really easy to manager and reset passwords.

Incentivized

• Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
• ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
• Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
• Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
• Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
• Org chart - being able to customize this feature
• More broad or customizable EEO categories

• Certain functions cannot be integrated unless you have purchase that specific package

Incentivized

Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.

Incentivized

It is a very easy page to manage for people that are not used to computers or technology in general. That is one of the main reasons Hermosillo chose this service. It has a very friendly UI for every employee to understand, and that is really important because, in the end, we want our employees to feel comfortable looking at their information.

Incentivized

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Incentivized

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Incentivized

The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.

I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

Incentivized

As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!

Incentivized

It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where

Incentivized

Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.

Incentivized

ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.

Incentivized

Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

Incentivized

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Incentivized

VERY professional!

Incentivized

• Self Service is great to free up time for Admin.
• Self-Service/ Tracked PTO and sick days are easy to use and track very well. This frees up Admin time and is transparent for all employees.
• Easy to use Job postings with very trackable sourcing reports.
• Easy to use. Easy to onboard and user friendly interface. Requires minimal training.

Incentivized

• PeopleStrategy has reduced errors and paper waste
• Since using PeopleStrategy, we've maximized our time and streamlined processes
• Through PeopleStrategy's services, our business has increased employee retention

Incentivized