Likelihood to Recommend Brevo is an excellent email subscriber service provider for startups, small businesses, and budget-conscious users. BUT it's real strength is that as your business scales, so too does Brevo's services. As mentioned in my review, when compared to over-hyped, and super-expensive
AWeber , Brevo wins out in every singly department. Not every 1000, 10000, etc. sub list generates thousands in revenue. So why do other companies charge as if it's a large profitable corporation based on the sub number thresholds? Brevo is reasonably priced without sacrificing solid service. HIGHLY recommended.
Read full review Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending. Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.
Read full review Pros Sendinblue allows you to send emails that do not arrive in spam Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates Read full review The detailed statistics page is really helpful. Excellent and flexible Builder. Customer Service responds within one hour. Stock photos included. Database separation & sub-accounts. Excellent multi-inbox previewer available. Responsive templates. Invaluable webinars and training. Read full review Cons not easy to move/duplicate sections. much easier to just drag and drop. still working this out. don't like the logo or text included with the newsletter sign up form. have now upgraded, but think this should not be included for lower pricing plans not getting issues completely answered by support team. currently have an issue with email sign up not working on mobile. have been told it is not working, but not given any suggestions on how to fix this. have had unusual issue come up with a link. On 2 separate occasions, with 2 separate newsletters that went out, and 2 different images/articles/links, the link was wrong. Even though we checked it, previewed it and sent test email before we sent out these newsletters and these links were correct. It is the section at the bottom of our current newsletter. On both these occasions, when the customer has forwarded the email they received to us, the link was was to an old link - and it was the same old link on both occasions. We have asked for this to be looked into and are waiting on reply. We are going to try to delete this section this week and re-create. It is not a good look for us. We have another issue with how our newsletter is previewing in Outlook. The images and the text are not lining up - not on every section, but on 2 sections out of the 5 sections. Also, the Read Full Article text in the button is not showing properly. Again, not a professional look for us which we are not happy with. Read full review Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is. Read full review Likelihood to Renew SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Read full review Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements
Read full review Usability I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Read full review Reliability and Availability I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Read full review Performance Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Read full review Support Rating These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Read full review They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company. They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).
Read full review Implementation Rating If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Read full review Alternatives Considered I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.
Read full review Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.
Read full review Scalability They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Read full review Return on Investment The ROI has been very positive - We have been able to bring the entire process in-house to the marketing department We are saving time and money by not involving outside contractors We save resources by not involving I.T. The amount of time we save by being able to create the email from concept to completion, all by one person, is astronomical. We save some cost by using the Sendinblue stock image options Read full review Our ROI has gone up significantly since using Pinpointe. We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts. Our emails show up white-labeled so it is our own branding on all emails. Read full review ScreenShots Pinpointe On-Demand Screenshots