Chose TOPdesk
TOPdesk is easy to understand, flexibel and ready to grow with you as an organization.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Planon Universe | N/A | Planon is a provider of Smart Sustainable Building Management software, offering a software platform that combines configurable standard software with integration technology, proven best practices and professional services. The Planon platform includes a cloud service, IoT technology, and standardised development tools for customers or third parties. Planon provides an array of software solutions and best practices for different types of organisations and… | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Planon Universe | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Planon Universe | TOPdesk | |
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Considered Both Products | Planon Universe No answer on this topic | TOPdesk |
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ITSM asset management |
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Change management |
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Planon Universe | TOPdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Accruent Lucernex Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Accruent Lucernex Score 7.9 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Planon Universe | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Planon Universe | TOPdesk | |
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Likelihood to Recommend | Planon No answers on this topic | TOPdesk |
Pros | Planon No answers on this topic | TOPdesk |
Cons | Planon No answers on this topic | TOPdesk |
Likelihood to Renew | Planon No answers on this topic | TOPdesk |
Usability | Planon No answers on this topic | TOPdesk |
Reliability and Availability | Planon No answers on this topic | TOPdesk |
Performance | Planon No answers on this topic | TOPdesk |
Support Rating | Planon No answers on this topic | TOPdesk |
In-Person Training | Planon No answers on this topic | TOPdesk |
Online Training | Planon No answers on this topic | TOPdesk |
Implementation Rating | Planon No answers on this topic | TOPdesk |
Alternatives Considered | Planon No answers on this topic | TOPdesk |
Scalability | Planon No answers on this topic | TOPdesk |
Return on Investment | Planon No answers on this topic | TOPdesk |
ScreenShots | Planon Universe Screenshots |