Polycom RealPresence Immersive Studio vs. Yealink Conference Phones

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

Incentivized

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Incentivized

• Allows video conferencing with eagle eye view on the speaker
• Crystal clear audio and video with zero lagging and freezing
• Very fast connections to the conferences

Incentivized

• Audio clarity
• Noise reduction
• ease of use

Incentivized

• Back end setup isn't very intuitive.
• Every now and then we get a delay when conferencing and using multiple features.

Incentivized

• Admin menu options could be easier to reach.
• Programming via the web interface requires some advanced knowledge.
• Rebooting the phone takes a little longer than previously used systems.

Incentivized

It is fairly easy to set up and use both for the administrator and the end user.

Incentivized

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Incentivized

Polycom RealPresence Immersive Studio is well established and is 10 years ahead of the current market. On doing my research I was amazed at the fact that Polycom RealPresence Immersive Studio has been trusted for years and used by astronauts, that's one feet no product can take away from Polycom RealPresence Immersive Studio as it takes on to show high quality and required support to reach that far.

Incentivized

We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage

Incentivized

• Frustrated user base - issues almost every week with the systems.
• Successfully reduced travel costs - when it works. For quick one-off meetings, Polycom RealPresence makes for easy face to face communications. However, for more serious conversations, travel is preferred.
• Lack of integration into other tools. Polycom Realpresence is an entirely separate product from all of our other communications tools and does not provide an easy point of integration to hop into a video conference. As a result, using Polycom RealPresence is always a planned activity, never ad hoc.

Incentivized

• They were a big improvement over the polycoms
• they allow us to use different carriers than the polycoms
• The clarity has saved a lot of lost sales.

Incentivized