Polycom RealPresence Immersive Studio vs. Yealink Conference Phones

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

Incentivized

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Incentivized

• Allows video conferencing with eagle eye view on the speaker
• Crystal clear audio and video with zero lagging and freezing
• Very fast connections to the conferences

Incentivized

• Audio clarity
• Noise reduction
• ease of use

Incentivized

• Back end setup isn't very intuitive.
• Every now and then we get a delay when conferencing and using multiple features.

Incentivized

• Admin menu options could be easier to reach.
• Programming via the web interface requires some advanced knowledge.
• Rebooting the phone takes a little longer than previously used systems.

Incentivized

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Incentivized

Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

Incentivized

We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage

Incentivized

• Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
• As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
• As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

Incentivized

• They were a big improvement over the polycoms
• they allow us to use different carriers than the polycoms
• The clarity has saved a lot of lost sales.

Incentivized